JOSE EDWARDS
Escondido,CA
Summary
Looking to acquire a position with a company where I can utilize my experience and skills to its fullest potential.
Overview
10
10
years of professional experience
Work History
Porter
Blackstone Consulting Inc
02.2025 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Increased workplace safety by immediately reporting potential hazards.
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
- Ensured optimal cleanliness, promptly clearing hallways and public spaces of debris and obstacles.
- Maintained clean and safe lobby areas, contributing to welcoming environment for guests.
- Contributed to team efforts by providing cross-training to new porters on best practices and procedures.
Warehouse
Workwhile Staffing Agency
09.2021 - Current
- Company Overview: Worldpac / DICKS'S Sporting Goods / Mor Furniture for Less Warehouse
- Every phase of warehouse, shipping & receiving, processed incoming stock and materials, maintained inventory, shipped orders accurately, picked & filled orders, checked & verified invoices, including packing, stacking, pallet stacking & shrink-wrapping, loading, and unloading.
- Helped keep warehouse neat & orderly.
- Worldpac / DICKS'S Sporting Goods / Mor Furniture for Less Warehouse
Supervisor
Job Options Inc.
01.2024 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Observed packing operations to verify conformance to specifications.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Event Server / Concession / Cashier / SAS Merchandiser
Instawork Staffing Agency
08.2022 - 06.2023
- Company Overview: Anaheim Convention Center / LEGOLAND / Snapdragon Stadium
- Responsible for greeting guest in a pleasant manner while filling food and beverage orders.
- Handled Point of Sale system and collect money for purchased food and beverage items, power washed seats and stands.
- Anaheim Convention Center / LEGOLAND / Snapdragon Stadium
Sanitation Specialists
Marine Corps Base Camp Pendleton
07.2019 - 12.2019
- Maintains the cleanliness of sanitation equipment and facilities.
- I performed various cleaning and sanitation tasks with little supervision, including scrubbing walls, floors, lighting, pipes, and ductwork or HVAC units.
- I used automatic cleaning equipment like wet washing machines or vacuums to remove dirt.
- As a sanitation specialist I worked inside the building cleaning dirty office areas, hallways, bathrooms, and employee break rooms or lunch areas.
Independent Contractor/Driver
07.2016 - 07.2019
- Received ride request from different applications from customers going from one place to another.
- Picked passengers up from different locations around the city and transported them to a new location usually within 20 miles using Google Maps and Waze apps; sometimes the request was for a longer distance.
Assistant Manager
KST Smoke Shop
12.2014 - 06.2016
- Monitor sales and inventory trends to forecast and maintain adequate stock levels.
- Maintain operations by Initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Education
Certificate - Computer Science, Business
Antelope Valley College
11.2010
Diploma - General Education
Domingues High School
09.1994
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Porter
Blackstone Consulting Inc
02.2025 - Current
Supervisor
Job Options Inc.
01.2024 - 01.2025
Event Server / Concession / Cashier / SAS Merchandiser
Instawork Staffing Agency
08.2022 - 06.2023
Warehouse
Workwhile Staffing Agency
09.2021 - Current
Sanitation Specialists
Marine Corps Base Camp Pendleton
07.2019 - 12.2019
Independent Contractor/Driver
07.2016 - 07.2019
Assistant Manager
KST Smoke Shop
12.2014 - 06.2016
Certificate - Computer Science, Business
Antelope Valley College
Diploma - General Education
Domingues High School
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