Jose Jurado
Aspiring Tradesman | Former Client Service Specialist
San Jose,CA
Summary
Experienced professional with over 5 years in customer-facing roles and a proven track record in problem-solving. Seeking a transition into the trades to utilize strong technical aptitude, teamwork, and precision in a hands-on apprenticeship role. Dedicated to learning electrical systems and safety protocols to make valuable contributions to residential/commercial projects.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
2
2
Languages
Work History
Client Specialist
Partners Personnel
10.2022 - 04.2025
- Served as the primary liaison for key client accounts, building and maintaining relationships to understand their workforce needs and deliver tailored staffing solution.
- Resolved client concerns, enhancing client retention and contributing to an increase in repeat business.
- Partnered with recruiters to successfully match qualified candidates with client job openings.
- Developed and maintained a comprehensive client database to track staffing needs, candidate placements, and contract renewals.
- Conducted check-ins with clients to assess staffing performance, gather feedback, and implement process improvements.
Store Associate
Bath and Body Works
10.2020 - 10.2023
- Managed high-volume inventory processing, receiving and unpacking daily shipments and ensuring timely product availability for sales floors.
- Organized and maintained backroom stock, implementing a streamlined categorization system.
- Prepared merchandise for floor displays by sorting, tagging, and staging products according to seasonal promotions and planograms.
- Conducted quarterly audits, reconciling physical stock with digital records to minimize discrepancies and prevent loss.
- Assisted with other store & retail duties, such as selling, cleaning, and restocking as needed.
Program Coordinator
Momentum for Health
08.2020 - 09.2021
- Monitored and supported clients, families, and visitors daily - ensuring a safe and welcoming environment while addressing immediate needs and coordinating monthly group session to enhance client engagement and skill-building.
- Planned and executed social events - boosting community participation and increasing client satisfaction.
- Maintained compliance with program policies by accurately documenting and managing client files, while improving office efficiency through administrative support.
- Facilitated seamless communication among clinical staff and distributed monthly activity calendars to clients, increasing program attendance, and provided transportation to clients.
Assistant Manager
Vitamina Juices & Blends
07.2017 - 02.2019
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Science - Psychology
Skills
Analytical problem-solving
Detail-oriented analysis
Interpersonal communication skills
Technical knowledge
Dependable performance
Flexible problem-solving
Troubleshooting
Performance tracking
Computer skills
Power tools
Timeline
Client Specialist - Partners Personnel
10.2022 - 04.2025
Store Associate - Bath and Body Works
10.2020 - 10.2023
Program Coordinator - Momentum for Health
08.2020 - 09.2021
Assistant Manager - Vitamina Juices & Blends
07.2017 - 02.2019
San Jose State University - Bachelor of Science, Psychology