Jose Equigua
Laredo,TX
Summary
Professional operator with hands-on experience in wastewater treatment processes and systems management. Strong focus on teamwork and achieving operational efficiency, consistently adaptable to evolving demands. Skilled in monitoring and maintaining equipment, ensuring compliance with regulatory standards, and implementing safety protocols. Reliable and goal-oriented, contributing to overall success and sustainability of plant operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Wastewater Treatment Plant Operator
City of Laredo
Laredo, Texas 1701 Shiloh Dr
08.2024 - Current
- Operated and monitored wastewater treatment systems to ensure compliance with environmental regulations.
- Conducted routine inspections of equipment and facilities to identify maintenance needs.
- Implemented safety protocols, enhancing workplace safety and reducing incident reports.
- Trained new staff on operational procedures and safety standards to improve team performance.
- Analyzed water quality data to optimize treatment processes and maintain regulatory compliance.
- Collaborated with engineers to troubleshoot system issues, improving operational efficiency.
- Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
- Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
- Conducted routine laboratory tests to monitor water quality parameters, adjusting treatment processes accordingly for optimal results.
- Trained new operators on standard procedures, ensuring consistent quality across all team members.
Driver/Retail Merchandiser
L and F Distributors
Laredo, Texas 410 Crossroads Ave
08.2021 - 09.2024
- Ensured timely delivery of products to clients.
- Operated various delivery vehicles safely, adhering to all traffic regulations and company policies.
- Conducted regular vehicle inspections and performed minor maintenance to ensure optimal performance.
- Coordinated with warehouse staff to efficiently load and unload shipments, minimizing delays in deliveries.
- Resolved customer inquiries and issues related to deliveries, enhancing overall client satisfaction levels.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Gas Station Clerk
Pump N Shop
Laredo, Texas 4801 San Bernardo
09.2017 - 10.2021
- Managed daily cash transactions and reconciled register at shift end.
- Operated fuel pumps and ensured compliance with safety regulations during fueling operations.
- Trained new staff on operational procedures and customer service.
- Implemented process improvements that enhanced workflow efficiency in store operations.
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
H&R Block Call Center Agent
Concentrix
Laredo, Texas 2451 Monarch Dr
12.2016 - 05.2017
- Managed high-volume inbound calls to resolve customer inquiries and issues.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Scheduled appointments using electronic record systems to optimize provider availability.
- Managed appointment calendar, ensuring efficient time allocation for providers and minimizing scheduling conflicts.
Sales Associate
Skechers
Laredo, Texas 7901 San Dario Ave
09.2016 - 12.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Cart Attendant
Target
Laredo, Texas 7501 San Dario Ave
11.2014 - 12.2016
- Ensured cleanliness and organization of cart areas.
- Assisted customers with retrieving and returning carts efficiently.
- Monitored cart availability and proactively gathered carts from parking lot to maintain supply.
- Trained new staff on safety protocols and operational procedures.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Managed cash register operations, ensuring accurate cash handling and balanced drawers.
- Assisted unloading and restocking merchandise from trailers during morning shifts.
Sales Associate
Dollar General
Laredo, Texas 417 W Calton
06.2012 - 08.2013
- Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
- Managed inventory restocking and organization, ensuring product availability for customers.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Maintained store cleanliness and organization, contributing to positive store environment.
- Trained new associates on operational procedures and customer service standards, fostering team cohesion.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
J.W. Nixon
Laredo, Texas05-2012
Skills
- Hazardous material handling
- Pump stations
- Plant inspection procedures
- Flow meter monitoring
- Sampling and analysis methods
- Dissolved oxygen meters
- Sludge management techniques
- Continuous learning attitude
- Wastewater treatment
- Equipment inspection
- Problem-solving
- Multitasking
- Adaptability and flexibility
- Hands on Learner
Certification
- Licensed WasteWater Plant Operator - Class D - License # WW0079030 - Expires 04/28/2028
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Wastewater Treatment Plant Operator
City of Laredo
08.2024 - Current
Driver/Retail Merchandiser
L and F Distributors
08.2021 - 09.2024
Gas Station Clerk
Pump N Shop
09.2017 - 10.2021
H&R Block Call Center Agent
Concentrix
12.2016 - 05.2017
Sales Associate
Skechers
09.2016 - 12.2016
Cart Attendant
Target
11.2014 - 12.2016
Sales Associate
Dollar General
06.2012 - 08.2013
High School Diploma -
J.W. Nixon