Jose Erazo
Houston,TX
Summary
Versatile and results-oriented, I excelled at Sams Club by enhancing inventory accuracy and customer satisfaction. Expert in cold storage management and pallet jack handling, I also thrive in teamwork and problem-solving, significantly reducing product loss. My proactive approach and dedication to food safety underscore my ability to meet and exceed employer expectations in fast-paced environments.
I also drive forklift and where it has taken my associates around two to three months, it only took me 9 days to get certified.I would have to say that speaks on my ability to not only adapt but also willingness to learn quickly
Overview
7
7
years of professional experience
1
1
Certification
Work History
Freezer Worker
Sams Club
10.2024 - Current
- Managed restocking duties during peak hours efficiently without compromising workplace safety or product quality standards.
- Operated heavy machinery such as pallet jacks or forklifts safely while transporting goods within the warehouse environment.
- Reduced product loss by consistently monitoring inventory levels and reporting discrepancies.
- Practiced preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of items needing repair.
- Assisted customers with inquiries regarding product availability, location, and storage requirements, providing excellent service at all times.
- Developed strong knowledge of various frozen products, enabling effective recommendations tailored to customer needs.
- Assisted with breaking down loads and stocking assigned sections.
- Expedited order fulfillment by swiftly locating requested products within the freezer area.
- Kept refrigerated coolers, store shelves and other displays fully stocked and conditioned according to tag allocation or department standards.
Deli Clerk
Walmart
08.2022 - 10.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Made food according to standard recipes with requested changes for customer satisfaction.
Restaurant Waiter
Karanchos
07.2022 - 07.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Warehouse Worker
Fire Works Top Dog
07.2018 - 12.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Education
HS Diploma -
North Shore Senior High
Houston, TX05.2022
Skills
- Warehouse safety
- Loading and unloading
- Order picking
- Shipping and receiving
- Pallet jack handling
- Food safety
- Heavy lifting
- Cold storage management
- Willing to learn
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Certification
Forklift Driver
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Timeline
Freezer Worker
Sams Club
10.2024 - Current
Deli Clerk
Walmart
08.2022 - 10.2024
Restaurant Waiter
Karanchos
07.2022 - 07.2022
Warehouse Worker
Fire Works Top Dog
07.2018 - 12.2021
HS Diploma -
North Shore Senior High
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