Jose Espinal
Marketing & Sales Account Executive
Miami
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Account
DRC Broadcasting Inc
06.2024 - 09.2024
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Implemented new sales strategies that led to improved market penetration and higher profit margins.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
- Managed key accounts, resulting in increased repeat business and higher revenue growth.
- Attended monthly sales meetings and quarterly sales trainings.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Director of Operations
Prism Broadcasting Network
08.2017 - 06.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Mentored and coached team members to foster productive and engaging work environment.
- Established and monitored quality assurance standards to achieve operational excellence.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
Radio Personality & Marketing Events Manage
Univision Radio
03.2012 - 07.2017
- Prepared daily stories to discuss during broadcasts.
- Participated in team brainstorming sessions to generate new ideas for programming and promotional campaigns that attracted new listeners.
- Researched and reported breaking news during live, on-air shows.
- Balanced multiple responsibilities during live broadcasts including managing phone lines, coordinating guest appearances, and troubleshooting technical issues as needed.
- Established strong relationships with artists and industry professionals, resulting in exclusive interviews and content for the station.
- Devised marketing and promotional campaigns to increase ratings and listener base.
- Interviewed local and international celebrities to raise brand profile and build listener engagement.
- Attended promotional events to create station awareness and build listener reach.
Program and Marketing Director
Clear Channel Radio Boston
04.2007 - 02.2012
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Built strong relationships with industry professionals.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Developed and presented marketing plans and reports to CEO and shareholders.
- Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
- Optimized digital marketing efforts for increased online presence and customer engagement.
- Streamlined event marketing strategies to maximize brand exposure and generate direct sales opportunities at industry events.
- Informed customers of promotions to increase sales productivity and volume.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
Associate of Science - Radio And Television Broadcast Programming
DIMENSION BROADCASTING SCHOOL
New York, NY 05.2001 -
Skills
Account management
Teamwork and collaboration
Account development
Customer service
Sales operation
Business development and planning
Market research
New business development
Promotional sales events
Visionary leadership
Relationship building and management
Customer satisfaction
Timeline
Account
DRC Broadcasting Inc
06.2024 - 09.2024
Director of Operations
Prism Broadcasting Network
08.2017 - 06.2024
Radio Personality & Marketing Events Manage
Univision Radio
03.2012 - 07.2017
Program and Marketing Director
Clear Channel Radio Boston
04.2007 - 02.2012
Associate of Science - Radio And Television Broadcast Programming
DIMENSION BROADCASTING SCHOOL
05.2001 -
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