Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jose Espinoza

San Antonio,TX

Summary

Dynamic leader with a proven track record at Costa Solutions, adept in operations management and customer service. Excelled in enhancing team efficiency and customer satisfaction through effective problem-solving and relationship building. Achieved sales goals at Finco, demonstrating exceptional goal orientation and communication skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Supervisor

Costa Solutions
11.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Vendor

Finco
04.2010 - 01.2020
  • Met sales goals by offering excellent customer service.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Answered questions and assisted customers with item selection and location.
  • Presented professional image consistent with company's brand values.
  • Achieved or exceeded company-defined sales quotas.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Set and achieved company defined sales goals.
  • Met existing customers to review current services and expand sales opportunities.
  • Developed, maintained and utilized diverse client base.

Education

Some College - Accounting

St. Philip's College
San Antonio, TX

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Staff discipline
  • Decision-making
  • Operations management
  • Attention to detail
  • Complex Problem-solving
  • Team building
  • Project management
  • Relationship building
  • Schedule development
  • Public speaking
  • Project planning
  • Software experience
  • Verbal and written communication
  • Safety protocols
  • Documentation and reporting
  • Workflow management
  • Employee development

Certification

Stand Up Forklift

Sit Down Forklift

Electric Pallet Jack

Timeline

Supervisor

Costa Solutions
11.2022 - Current

Vendor

Finco
04.2010 - 01.2020

Some College - Accounting

St. Philip's College
Jose Espinoza