Jose Espinoza
San Antonio,TX
Summary
Dynamic leader with a proven track record at Costa Solutions, adept in operations management and customer service. Excelled in enhancing team efficiency and customer satisfaction through effective problem-solving and relationship building. Achieved sales goals at Finco, demonstrating exceptional goal orientation and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Supervisor
Costa Solutions
11.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Vendor
Finco
04.2010 - 01.2020
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Answered questions and assisted customers with item selection and location.
- Presented professional image consistent with company's brand values.
- Achieved or exceeded company-defined sales quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Set and achieved company defined sales goals.
- Met existing customers to review current services and expand sales opportunities.
- Developed, maintained and utilized diverse client base.
Education
Some College - Accounting
St. Philip's College
San Antonio, TXSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Staff discipline
- Decision-making
- Operations management
- Attention to detail
- Complex Problem-solving
- Team building
- Project management
- Relationship building
- Schedule development
- Public speaking
- Project planning
- Software experience
- Verbal and written communication
- Safety protocols
- Documentation and reporting
- Workflow management
- Employee development
Certification
Stand Up Forklift
Sit Down Forklift
Electric Pallet Jack
Timeline
Supervisor
Costa Solutions
11.2022 - Current
Vendor
Finco
04.2010 - 01.2020
Some College - Accounting
St. Philip's College