Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Jose Estrada

Tucson,AZ

Summary

Organized Crew Trainer with 1 and a half years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth. Hardworking and reliable Crew Trainer with strong ability in kitchen and customer service. Offering Friendliness and Encouragement. Highly organized, proactive and punctual with team-oriented mentality.

Overview

3
3
years of professional experience

Work History

Crew Trainer

Dias Managment Inc
Tucson, AZ
05.2022 - Current
  • Supervised, evaluated or referred instructors to skill development classes.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Planned and delegated group and individual work assignments to trainees.
  • Ensured that all safety protocols were followed during training sessions.
  • Explained goals and expectations required of trainees.
  • Instructed new team members on correct procedures for operations.
  • Stored food in designated containers following proper food storage procedures.
  • Prepared multiple orders at once for speedy service.
  • Prepared quality food and labeled, dated and covered items to preserve freshness.
  • Maintained an accurate record of all sales transactions using the point-of-sale system.
  • Supported sales team members to drive growth and development.
  • Processed cash payments and credit card transactions accurately and efficiently.
  • Gave personal attention to customers, delivering rewarding shopping experiences
  • Assisted with stocking shelves, organizing displays and maintaining cleanliness of store environment.
  • Assisted with training new staff members on the company's policies and procedures.
  • Resolved customer complaints via phone, email or social media.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Explained product details and care to potential customers.
  • Answered customer inquiries with courtesy and accuracy.
  • Promoted available products and services to customers during service, account management and order calls.
  • Ensured proper storage of materials by stacking them neatly in designated areas according to size, weight, or other specifications.
  • Unloaded parcels from truck with care to avoid damage.
  • Conducted quality control inspections on incoming goods prior to acceptance into the facility.
  • Responsible for maintaining a clean work environment free from clutter throughout shift duration.
  • Handled packages safely while unloading and transporting.
  • Labeled packages and pallets to ensure efficient identification of items.
  • Reported any damaged goods to supervisor immediately upon unloading.
  • Lifted heavy objects by hand or by using power hoist.
  • Corrected pallets of damaged or mislabeled products to reduce errors and losses.
  • Understood and followed oral and written directions.

Crew Member Cook

Sonics Drive In
Tucson, AZ
07.2021 - 04.2022
  • Replenished condiments as needed during shifts to maintain supply levels.
  • Stored food in designated containers following proper food storage procedures.
  • Prepared multiple orders at once for speedy service.
  • Inspected finished plates before serving them to customers ensuring quality standards were met.
  • Prepared quality food and labeled, dated and covered items to preserve freshness.
  • Monitored stock levels of kitchen supplies and place orders when needed.
  • Ensured that all meals were prepared in a timely manner according to customer's preferences.
  • Maintained a clean, organized workspace throughout the shift.
  • Followed designated recipes as outlined by company.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Portioned out food to specifications to prevent waste.
  • Produced small to large batches of food items using full range of cooking techniques.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
  • Kept items warm until sold using heat lamps.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Used grills, deep fryers and griddles to cook food.
  • Cleaned, stocked and restocked workstations with ingredients and supplies.
  • Washed and cut ingredients for quick meal assembly.
  • Followed health and safety regulations while handling food products.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Prepared and cooked food items according to recipes and menu specifications.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Utilized first in, first out method to cycle through stock and keep food fresher.
  • Cooked menu items based on customer orders.

Crew Member

Dias Managment Inc
Tucson, AZ
10.2020 - 04.2021
  • Wiped down tables and equipment, swept and refilled stock.
  • Restocked kitchen supplies including food products and utensils.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Upheld high standards of productivity and quality in operations.
  • Adhered to health department regulations regarding food handling procedures.
  • Drove team success by quickly completing assigned tasks.
  • Stocked shelves and cases with new or transferred items.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Maintained safe food handling practices to prevent germ spread.
  • Scrubbed and polished counters to remove debris and food.
  • Packed fast food products in approved containers, cups, and bags.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.

Education

High School Diploma -

Southgate Academy
Tucson, AZ
05-2021

Skills

  • Employee Onboarding
  • Report Generation
  • Performance Evaluation
  • Delegating Work
  • Coaching and Mentoring
  • Sales Expertise
  • Active Listening
  • Team Leadership
  • Continuous Improvement
  • Processing Payments
  • Customer Service
  • Opening and Closing Procedures
  • Workplace Safety
  • Cleaning and Sanitation
  • Role Modeling
  • Food Safety Understanding
  • Kitchen Sanitation
  • Restaurant Standards
  • Dress Code Enforcement
  • Food Safety
  • Opening and Closing Processes

Affiliations

  • I love video games,sports and, entertainment
  • I know a lot about super heroes and super villains
  • I work best under pressure
  • I am calm and collected in tense situations
  • I've been playing basketball and football since i was 5 years old

Accomplishments

  • I have won multiple championships
  • I've won Two championships in Basketball
  • I've won One championship in football
  • In 3rd grade i won a metal in math in my entire class

Timeline

Crew Trainer

Dias Managment Inc
05.2022 - Current

Crew Member Cook

Sonics Drive In
07.2021 - 04.2022

Crew Member

Dias Managment Inc
10.2020 - 04.2021

High School Diploma -

Southgate Academy

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Jose Estrada