Jose Faican
St. Cloud,FL
Summary
Dedicated sales assistant with proven skills in customer service, bilingual communication, and problem-solving. Successfully resolved inquiries and complaints, enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Faican Garage Door
St.Cloud, FL
06.2024 - Current
- Assisted customers with product selection and inquiries about garage door systems.
- Coordinated installation schedules with technicians and communicated updates to customers.
- Managed inventory levels by tracking stock and placing orders as needed.
- Resolved customer complaints promptly, ensuring satisfaction with services offered.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Translator and Interpreter
Faican Garage Door
St.Cloud, Florida
05.2023 - 05.2024
- Translated customer inquiries from English to Spanish and vice versa.
- Interpreted conversations between staff and clients during service appointments.
- Collaborated with technicians to ensure accurate communication with non-English speakers.
- Maintained confidentiality of client information during interpretation sessions.
- Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
Education
High School Diploma -
Harmony High School
St. Cloud, FL05-2026
Skills
- Customer service
- Retail sales
- Bilingual communication
- Inventory management
- Conflict resolution
- Team collaboration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Professional
Timeline
Sales Assistant
Faican Garage Door
06.2024 - Current
Translator and Interpreter
Faican Garage Door
05.2023 - 05.2024
High School Diploma -
Harmony High School