Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Farfan

Los Angeles,California

Summary

Dedicated and adaptable professional with strong experience in customer service, inventory management, and equipment maintenance. Proficient in operating cash registers, conducting outreach, and managing high call volumes. Bilingual in English and Spanish, with proven ability to communicate effectively and foster positive relationships. Demonstrates attention to detail, quick learning, and efficient problem-solving skills in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Cashier

Dollar Tree
Torrance, CA
11.2020 - 01.2021

- Operated cash register and handled stocking duties in a high-traffic, seasonal environment.
- Quickly learned cash register operations, achieving proficiency and managing the main register by the final month.
- Maintained calm and effective customer service, even with challenging customers.
- Enhanced communication skills and ability to assist customers efficiently.

- Accepted cash and credit card payments, issued receipts and provided change.

Phone Banker

Community Coalition
Los Angeles, CA
08.2020 - 10.2020

- Conducted outreach calls to Los Angeles County residents regarding their 2020 Census participation.

- Inquired about completed census forms and provided resources for those who had not yet filled them out.

- Quickly adapted to the role, improving communication skills and handling up to 200 calls with my group per day, gaining experience in communication and managing high call volumes.

- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.

Stocker

El Super Market
Lawndale, CA
03.2019 - 07.2019

- Conducted daily inventory checks on freezer and deli items to identify restocking needs and manage expiration dates.

- Received and distributed departmental shipments efficiently.

- Utilized bilingual skills (English and Spanish) to communicate effectively with customers.

- Fostered a friendly rapport with customers, enhancing overall job performance.

Sanitation Worker

Cosway
Carson, CA
11.2018 - 02.2019

- Operated and disassembled various machines for cleaning, requiring high attention to detail to avoid errors.

- Followed instructions precisely and quickly learned maintenance procedures.

- Successfully cleaned and maintained an entire assembly line with ease before leaving the position.

- Applied cleaning chemicals to machinery using centralized or portable foaming systems.

- Reduced cleaning time significantly while maintaining company quality standards.

Education

High School Diploma -

Hollywood High School
Los Angeles, CA
07-2018

Skills

- Friendly

- Bilingual

- Native Spanish speaker

- Pallet Jack Experience

- Warehouse Experience

- Patient

- Tech-Savvy

- Complex Problem-Solving

- Customer service excellence

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Cashier

Dollar Tree
11.2020 - 01.2021

Phone Banker

Community Coalition
08.2020 - 10.2020

Stocker

El Super Market
03.2019 - 07.2019

Sanitation Worker

Cosway
11.2018 - 02.2019

High School Diploma -

Hollywood High School
Jose Farfan