Jose Felipe Santos

Owner of a retail and wholesale travel agency in Palm Beach County, Florida since 1988, with the major focus in international travel. Developed strategic Business Plan for a major Tour Operator in Brazil and Israel. Responsible for contracting major corporate accounts for the retail travel agency owned by the same group as the tour operator. Negotiated contracts with all suppliers (mostly hotels) in the USA. Organized and managed the sales team for both organizations. Proven senior-level experience in executive decision making, policy direction, financial and personal management. Increased the sales revenue from several countries in South America. Committed to the highest level of professional and personal excellence. Since 2014 became partners with Genesis Tours Israel to sell group travel and FIT to the Bible Lands (Israel, Jordan, Turkey, Greece, Egypt, Portugal, France, Italy and Mediterranean Cruises) in the North American market. Because the COVID-19 Pandemic, dissolved the partnership with Genesis Tours Israel and went back to my original company, Universal Cruises and Travel doing the same business as Genesis Tours North America.

Corporate leader with strong background in strategic business management and partnership development. Proven ability to drive growth and foster collaboration within teams. Known for adaptability and results-driven mindset, ensuring alignment with organizational goals.

Result-driven business leader with proven track record in strategic planning, operational excellence, and financial management. Skilled in fostering team collaboration, driving growth initiatives, and adapting to evolving business needs. Known for strong leadership, effective communication, and focus on achieving measurable results. Proficient in decision-making, conflict resolution, and leveraging market opportunities to maximize profitability.

• - Human Relations in the workplace.
• - Time Management.
• - QuickBooks software.
• - TRAMS back-office system.
• - Participated in several Sales and Marketing seminars.
• - Business by the Book seminar.
• - Computer skills training.