Summary
Overview
Work History
Education
Skills
Osha 10 Construction
Ready to Work Certificate for Florida
OSHA Forklift Certification
Warehouse and logistics Certificate CLC CLT
Timeline
Generic

Jose Fernandez

Miami,FL

Summary

Driven by a results-focused approach, I significantly enhanced customer satisfaction and team performance at Vyse Grocery Store through expert conflict resolution and effective communication. Leveraging skills in time management and complex problem-solving, I also excelled in inventory accuracy, boosting productivity by conducting thorough cycle counts. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

20
20
years of professional experience

Work History

Manger

Vyse Grocery Store
01.2017 - 09.2020
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Shop Owner

Vyse BarberShop
01.2017 - 09.2020
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.

Manger

Fernandez Grocery Store
01.2013 - 01.2017
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Inventory Specialist

Neighborhood Grocery Store on 184
01.2001 - 12.2013
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Education

High School Diploma -

City College of New York
New York, NY
06.2005

Skills

Team Leadership

Time Management

Verbal and written communication

Complex Problem-Solving

Osha 10 Construction

OSHA 10-Hour Construction is a training program that teaches construction workers about safety and health hazards in the workplace.

Ready to Work Certificate for Florida

Florida Ready to Work is an innovative, workforce eduction and economic development program. Employee Credentialing Program.

OSHA Forklift Certification

Is a certification driving a forklift in florida. OSGA -Compliant

Warehouse and logistics Certificate CLC CLT

The Certifies logistics Technician (CLT) certification program from the Manufacturing Skill Standard Council (MSSC) is a nationally recognized program that prepares people for jobs in supply chain logistics and material handling.

Timeline

Manger

Vyse Grocery Store
01.2017 - 09.2020

Shop Owner

Vyse BarberShop
01.2017 - 09.2020

Manger

Fernandez Grocery Store
01.2013 - 01.2017

Inventory Specialist

Neighborhood Grocery Store on 184
01.2001 - 12.2013

High School Diploma -

City College of New York

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Jose Fernandez