Jose Fernandez
Albuquerque
Summary
Proven leader and efficient multitasker, adept in conflict resolution and equipment operation, honed at Pelican Biothermal. Excelled in team management and customer satisfaction, significantly enhancing operational efficiency. Skilled in verbal communication and calm under pressure, consistently exceeding business goals through strategic planning and innovative problem-solving.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Palette Tyser.
Pelican Biothermal
Albuquerque
01.2025 - 01.2025
- Completed routine maintenance and repair.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Checking packages for proper expectations for delivery an checking for correct delivery orders.
Assistant Manager
SUBWAY®Restaurants
Albuquerque
01.2024 - 01.2025
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Collaborated with management on developing strategic plans for achieving business goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed customer service inquiries and complaints in a timely manner.
- Exceeded customer satisfaction by finding creative solutions to problems.
Dishwasher
Cervantes Restaurant
Albuquerque
08.2023 - 02.2024
- Replaced clean utensils in storage bins for easy access.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
Education
Robert F. Kennedy Charter High School
Albuquerque, New Mexico05-2009
Skills
- Conflict resolution
- Calm under pressure
- [Equipment] operation
- Networking
- Communication
- Team management
- Time management
- Verbal communication
- Multitasking
- Team building
Timeline
Palette Tyser.
Pelican Biothermal
01.2025 - 01.2025
Assistant Manager
SUBWAY®Restaurants
01.2024 - 01.2025
Dishwasher
Cervantes Restaurant
08.2023 - 02.2024
Robert F. Kennedy Charter High School