Jose Ferrer
Paterson
Summary
Accomplished Licensed Barber and Business Owner with extensive experience in client relations and customer service. Delivered effective solutions to customer issues through strong communication and problem-solving skills while fostering team collaboration. Managed diverse business operations, demonstrating adaptability and a commitment to achieving positive outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Market Trader
Market Trader
12.2023 - Current
- Analyzed market trends and identified trading opportunities to inform strategic decisions.
- Monitored financial markets and economic developments to provide timely insights.
- Use trading platforms and analytical tools
- Educated individuals on trading concepts, improving their market understanding and confidence.
Owner & Licensed Barber
Owner & Licensed Barber
01.2001 - Current
- Oversaw business operations and client scheduling to optimize appointment flow and enhance customer experience
- Managed payments, inventory, and daily operations to ensure smooth business functionality
- Provided barbering services and customer care
- Cultivated strong relationships with clients through consistent, high-quality customer service
- Developed strong bonds with clients to foster repeat business
- Handled scheduling, appointments, and customer inquiries effectively.
Real Estate Consultant
Real Estate Consultant
12.2017 - 12.2019
- Guided clients through real estate decisions, ensuring informed choices
- Advised clients on real estate market trends and property values.
- Facilitated negotiations between buyers and sellers to reach agreements.
- Conducted market research and analysis
- Coordinated client communication and follow-ups to maintain engagement and satisfaction
- Maintained strong relationships with clients through regular communication and follow-ups.
- Built and nurtured relationships with lenders, brokers, and industry professionals to facilitate successful transactions
Education
High School Diploma -
Skills
- Market Analysis
- Trading Platforms
- Sales
- Customer Service
- Customer satisfaction
- Communication
- Trading systems
- Data Entry
- Excel
- Microsoft Word
- Internet research
- Scheduling software
- Time management
- Training individuals
- Leadership
- Business Management
- Problem solving
- Customer satisfaction
Certification
Licensed Barber, New York
Languages
Bilingual (English & Spanish)
Customer Service Experience
25 years of experience in communication, interpersonal relations, conflict resolution, client satisfaction, and multitasking in fast-paced environments.
Timeline
Market Trader
Market Trader
12.2023 - Current
Real Estate Consultant
Real Estate Consultant
12.2017 - 12.2019
Owner & Licensed Barber
Owner & Licensed Barber
01.2001 - Current