Jose Figallo

As a highly motivated individual, I am continually seeking opportunities for self-improvement. Having reached a financial milestone, I am now diving into education to enhance my skills. I excel in high-pressure, fast-paced environments, and possess excellent communication and leadership abilities. With a keen eye for detail and strong problem-solving skills, I am customer-oriented and have a proven track record of increasing revenues and expanding margins as a General Manager. I am adaptive, deadline-oriented, and consistently execute and complete multiple projects. As a strategic planner with comprehensive managerial acumen, I offer vision and motivational acumen. In addition, I am an accomplished sales leader with sound judgment, good planning abilities, and interpersonal communication strengths. I have experience in product testing, management, and development of new business opportunities.

• Bilingual in English and Spanish, intermediate level proficiency in Portuguese.
• 3+ years of experience with Microsoft Suite (Word, Excel, PowerPoint, Outlook) and Adobe; familiarity with multiple POS software.
• Proven track record of achieving KPIs and adhering to SLAs; adept at working with customer CRM systems.
• Skilled in financial management, including payment processing, expense control, and invoice reconciliation; highly detail-oriented and able to verify entries and reconcile reports to ensure accuracy.
• Experienced in paying vendors, monitoring discounts, and resolving discrepancies; proficient in processing employee payments and verifying expense reports.
• Act with integrity, professionalism, and confidentiality; committed to ongoing learning and development, and willing to obtain additional certifications or licenses as needed.