Jose Flores
Gainesville,FL
Summary
Hardworking Musician with a solid service and work industry background. Delivers fun performances with skill and dedication. Successfully learning new musical pieces quickly and accurately to maximize contribution to group success, and bringing these contribution skills into the work place.
Overview
7
7
years of professional experience
Work History
Server
Bahama Breeze Island Grille
03.2021 - Current
- Working as a server at Bahama Breeze has been a valuable learning experience, offering comprehensive training that has equipped me with various essential skills for the restaurant industry. During the onboarding process, I underwent a week of intensive training and preparation to effectively handle the responsibilities on the restaurant floor. This included managing large parties, serving at catered events, and providing service at significant in-house events.
- In addition to these experiences, I have developed a deep understanding of the diverse range of liquors, wines, and beers, allowing me to provide informed recommendations to our customers. Furthermore, I've honed my service capabilities by excelling in various aspects, including ensuring prompt refills, efficiently serving small plates for appetizers, and providing exemplary secondary services, all contributing to the exceptional dining experience we offer at Bahama Breeze.
Cashier/Server
Big Mills Cheesesteak
08.2020 - 03.2021
- I was responsible for managing customer orders at the register. For those opting to dine in, I would guide them to their seats and subsequently inspect the prepared food for accuracy. Following confirmation, I would deliver their orders to the table, offering condiments if requested.
- On certain days, my duties involved expediting, ensuring the correctness of orders before dispatch. I also gained expertise in labeling all food boxes to prevent any inadvertent swaps. Furthermore, I seamlessly integrated the use of iPads and tablets, facilitating the management of delivery services like DoorDash, UberEats, and Postmates. When the phone lines rang, I would efficiently take orders over the phone, enhancing our service capabilities.
Cafe Worker/Floor Guard
Spinz
03.2017 - 08.2020
- In my role at the café, I took on a dual responsibility by not only preparing food but also efficiently managing customer orders. My commitment to excellence extended to ensuring that every dish met both customer expectations and stringent health code regulations. My dedication to quality control was paramount, ensuring that the establishment maintained the highest standards in food service and safety.
- As a floor guard and skate room attendant, I played a pivotal role in ensuring a safe and enjoyable experience for our customers. I provided patrons with skates and closely monitored the skating area, ensuring their well-being and adherence to safety guidelines. My vigilant presence in the skate room contributed to the overall enjoyment of the customers and their safety during their visit.
Server
Felipes Taqueria
04.2019 - 08.2019
- In my role as a server, I held the primary responsibility of ensuring that each customer was treated with the utmost respect and kindness. It was my unwavering commitment to make certain that no guest ever felt overlooked, continuously prioritizing their comfort and well-being throughout their dining experience. This encompassed meticulously recording their orders, paying close attention to specific preferences, and diligently monitoring the preparation and presentation of their food to guarantee precision and satisfaction. Additionally, I took pride in offering expert menu recommendations and suggesting suitable beverage pairings to enhance their culinary journey. My role extended to accommodating special requests, creating a truly personalized and memorable dining experience. In upholding the restaurant's exceptional service standards, my dedication to customer satisfaction played a pivotal role in fostering an enjoyable and lasting impression.
FOH Team Member
Chick Fill A
10.2017 - 06.2018
- My duties encompassed cashiering, ensuring precise cash handling, and providing exceptional customer service. I was also responsible for meticulously bagging customers' orders and ensuring their food was properly packaged.
- Additionally, my role included the preparation of beverages, maintaining the quality of drinks served, and upholding the Chick-fil-A standard of excellence in the front-of-house operations. My commitment to delivering a high-quality dining experience was evident in my dedication to each task I undertook.
Education
Bachelor of Arts - Music Education
University of Florida
Gainesville, FL12.2025
Associate of Arts - General
Santa Fe College
Gainesville, FL07.2022
Skills
- Strong Work Ethic
- Transactions and Cash Handling
- Upselling and Cross Selling
- Ability to Lift 50 Pounds
- Decision-Making
- Order Accuracy
Timeline
Server
Bahama Breeze Island Grille
03.2021 - Current
Cashier/Server
Big Mills Cheesesteak
08.2020 - 03.2021
Server
Felipes Taqueria
04.2019 - 08.2019
FOH Team Member
Chick Fill A
10.2017 - 06.2018
Cafe Worker/Floor Guard
Spinz
03.2017 - 08.2020
Bachelor of Arts - Music Education
University of Florida
Associate of Arts - General
Santa Fe College