Jose Flores
Mission
Summary
Driven and resilient individual eager to embark on a career with the Border Patrol. Adept at fostering collaborative environments and leveraging teamwork to achieve common goals. Committed to upholding the nation's security and integrity at the border. Seeking to apply my determination and adaptability to excel as a Border Patrol Agent and contribute to the safety and well-being of our communities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service
Aguilars Meat Market
10.2023 - Current
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
Sales Associate
Footlocker
01.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Cashier
Auntie Anne’s
10.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cook
Peter Piper Pizza
04.2022 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor’s Degree - Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TXAssociate Of Applied Arts - Interdisciplinary Studies
South Texas College
McAllen, TX06.2023
High School Diploma - High School Diploma
Veterans Memorial High School
Mission, TX06.2023
Skills
- Workplace Safety
- Problem-Solving
- Attention to Detail
- Goal Setting
- Flexible Schedule
- Safety processes and procedures
Accomplishments
Varsity Football
District 16-5A D-2 Honorable Mention All-District Guard!!
Most Improved Award - VMHS Football
Certification
VITA certification
Timeline
Customer Service
Aguilars Meat Market
10.2023 - Current
Sales Associate
Footlocker
01.2023 - 09.2023
Cashier
Auntie Anne’s
10.2022 - 12.2022
Cook
Peter Piper Pizza
04.2022 - 07.2022
Bachelor’s Degree - Criminal Justice
The University of Texas Rio Grande Valley
Associate Of Applied Arts - Interdisciplinary Studies
South Texas College
High School Diploma - High School Diploma
Veterans Memorial High School
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