Jose Flores
Houston,TX
Summary
Dynamic bilingual team player with over five years of diverse customer service experience in fast-paced environments. Proven ability to leverage interpersonal, communication, and writing skills to enhance customer satisfaction and foster positive relationships. Seeking an opportunity to contribute to a collaborative atmosphere that promotes professional growth and aligns with the company's mission. Committed to delivering exceptional service while continuously developing skills to drive success.
Overview
9
9
years of professional experience
Work History
Shipping and Receiving Clerk
Walmart Central Fill
03.2022 - Current
- Medication Inspection: Perform daily checks on medications to ensure proper labeling, dosage, and expiration dates.
- Rotation & Expiry Monitoring: Ensure medications are rotated correctly (first-in, first-out) and expired items are removed from inventory.
- Hazardous Waste Handling: Identify and discard hazardous waste safely and in compliance with regulations.
- Recall & Returns Processing: Manage recalled or outdated stock and process returns for credit.
- Machine Calibration & Troubleshooting: Operate, calibrate, and maintain automated equipment; resolve issues like pill cell jams.
- System Monitoring: Use scanners and inventory systems to track medication flow and ensure continuous replenishment.
- Database Management: Audit pill cell performance and maintain the pill cell information database.
Driver
Uber
06.2016 - Current
- Use advance driving techniques to better improve time management and safety.
- Maintain orderly and clean vehicle.
- Over 3000 successful trips
- Transport of customer to and from their desired destinations.
Box Truck Driver
Top Dog Fireworks
01.2021 - 01.2022
- Delivered products to various locations throughout Texas.
- Sort merchandise and palletized according to their route.
- Processed online sales and inventory through Amazon.
- Manage truck maintenance.
Semi-Truck Driver
Stevens Transport
09.2020 - 12.2020
- Safely and efficiently drove combination vehicle truck with heavy equipment.
- Ensured timely arrival of truck equipment and trailer at customer locations.
- Completed logbooks and tour expense records.
- Conducted pre-trip and post-trip vehicle safety checks.
- Complied with tour description and itinerary.
- Providing the customer with an invoice on completion of each delivery and collecting the entire due amount on COD deliveries.
Night stocker/ Forklift Operator
Sam’s Club
01.2018 - 05.2019
- Ensure all labels and tags matches to merchandise and always maintain count of inventory levels to maintain records of goods.
- Transport products to the sales floors with hydraulic pallet jack after sorting and ensuring that enough has been delivered.
- Load and unload trucks and railcars using equipment in an efficient and safe manner.
Education
Associates Degree - Computer Science
San Jacinto College
Skills
- Dedicated work ethic
- Proficient in Microsoft Office applications
- Fluent communicator in Spanish and English
Timeline
Shipping and Receiving Clerk
Walmart Central Fill
03.2022 - Current
Box Truck Driver
Top Dog Fireworks
01.2021 - 01.2022
Semi-Truck Driver
Stevens Transport
09.2020 - 12.2020
Night stocker/ Forklift Operator
Sam’s Club
01.2018 - 05.2019
Driver
Uber
06.2016 - Current
Associates Degree - Computer Science
San Jacinto College
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