Jose Flores Rodriguez
Bell,CA
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Security Officer/Assistant to the Property Manager
Securitas Security Services USA
08.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises
- Directed guests around building and answered accessibility questions
- Monitored alarm systems to detect any unauthorized entries into protected areas
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Answered phone calls and took down messages for the property manager and other tenants
- Assisted with the collection of rent payments, ensuring timely deposits and accurate recordkeeping.
- Facilitated smooth move-in and move-out processes for tenants, ensuring minimal disruptions to daily operations.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Associate Clerk
Smart & Final Extra
06.2017 - 11.2021
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles
- Maintained inventory and ordered new supplies to meet expected needs
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor's degree - Political Science Pre legal
California State University
Los Angeles, CA06.2021
High School Diploma -
Bell High School
Bell, CA05.2015
Skills
- Strong organizational skills
- Detail-oriented
- Capable of working quickly and efficiently
- Comfortable speaking in English and Spanish
- Ability to meet deadlines
- Ability to multitask and prioritize work
- Strong computer skills with the ability to learn new software easily and quickly
- Attention to detail
- Good under pressure
- Problem-solving abilities
- Adaptability
- Time management
- Responsible and Reliable
- Research skills
- Bookkeeping
- Legal Research
- Microsoft Powerpoint
- Office Management
- Data Entry
- Microsoft Excel
- Writing Skills
- Merchandising
- Microsoft Office
- Clerical Experience
- Translation
- Management
- Bilingual
- Driving
- Communication skills
- Customer service
- Spanish
- English
- Security
- CCTV
- Surveillance
- Microsoft Outlook
- Conflict de-escalation
- Tenant relations
- Property Inspections
- Rent collection
- Compliance Monitoring
- Vendor Management
Assessments
- Typing, 04/01/22, Completed, Transcribing text
- Administrative assistant/receptionist, 04/01/22, Completed, Using basic scheduling and organizational skills in an office setting
- Sales skills, 05/01/22, Proficient, Influencing and negotiating with customers
- Customer focus & orientation, 12/01/22, Proficient, Responding to customer situations with sensitivity
- Call center customer service, 04/01/23, Proficient, Demonstrating customer service skills in a call center setting
- Sales fit, 06/01/22, Completed, Measures the traits that are important for success in sales positions
- Work style: Reliability, 06/01/22, Proficient, Tendency to be reliable, dependable, and act with integrity at work
- Data entry: Attention to detail, 04/01/22, Proficient, Maintaining data integrity by detecting errors
Awards
Dean's List, 2020, Fall
Timeline
Security Officer/Assistant to the Property Manager
Securitas Security Services USA
08.2022 - Current
Associate Clerk
Smart & Final Extra
06.2017 - 11.2021
Bachelor's degree - Political Science Pre legal
California State University
High School Diploma -
Bell High School