Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Jose Gallegos

Dallas ,TX

Summary

Dynamic and customer-focused restaurant professional with extensive experience at Rj Mexican Cuisine Of Dallas. Expert in upselling techniques and problem-solving, consistently enhancing guest satisfaction. Proven ability to maintain cleanliness and food safety standards while fostering strong relationships with patrons, resulting in increased sales and repeat business.

Overview

12
12
years of professional experience

Work History

Restaurant Waiter

Rj Mexican Cuisine Of Dallas
01.2013 - 07.2024
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness of dining area, adhering to health and safety standards.
  • Responded promptly to customer inquiries and resolved any issues effectively.
  • Learned menu items thoroughly to assist guests with recommendations and dietary needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Answered customers' questions, recommended items, and recorded order information.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Assisted in taking and processing orders efficiently using point-of-sale systems.

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Cash handling
  • Table setting
  • Food safety awareness
  • Memory retention
  • Food presentation
  • Upselling techniques
  • Guest engagement

Languages

English
Spanish

Timeline

Restaurant Waiter

Rj Mexican Cuisine Of Dallas
01.2013 - 07.2024
Jose Gallegos