Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Gaona

Lutz

Summary

Proven expertise in customer service and equipment operation, honed at Busch Gardens Tampa Bay. Excelled in enhancing guest experiences and safety, demonstrating rapid adaptability and teamwork. Achieved high accuracy in financial transactions at Zaxbys, showcasing reliability and excellent customer interaction.

Overview

2
2
years of professional experience

Work History

Ride Operator

Busch Gardens Tampa Bay
04.2024 - Current
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.

Cashier

Zaxbys
06.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Freedom High School
Tampa, FL
05-2024

Skills

  • Customer service
  • Equipment operation
  • Safety monitoring
  • Emergency evacuation procedures

Languages

Spanish
Native or Bilingual

Timeline

Ride Operator

Busch Gardens Tampa Bay
04.2024 - Current

Cashier

Zaxbys
06.2023 - 02.2024

High School Diploma -

Freedom High School
Jose Gaona