Jose Garcia
San Antonio,TX
Summary
Dynamic leader with a proven track record at BioBridge Global, excelling in business development, sales, and strategic growth. Spearheaded initiatives that drove a 25% CAGR in new business lines while enhancing client relationships and operational efficiency. Expertise in negotiation and process optimization ensures sustainable growth and exceptional customer experiences. Possess in-depth knowledge in operational management for multiple industries to include source plasma, blood, HCT/P and, biomanufacturing. Excel in communication, problem-solving, and strategic planning to drive organizational success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Vice President, Client Relationships
QualTex Laboratories
San Antonio , TX
10.2024 - 07.2025
- Established profitable relationships with Enterprise Clients to enhance service marketing and organizational penetration.
- Formulated policies that increased operational efficiency and productivity.
- Analyzed market trends to identify growth opportunities in existing and new markets.
- Directed business development initiatives, focusing on acquisitions and joint venture agreements.
- Establish relationships with small businesses and product vendors within the client’s ecosystem to drive additional "sell with" and "sell through" opportunities.
VP, Sales, QualTex, Gencure & Gencure Bio
QualTex Laboratories
San Antonio, TX
03.2018 - 10.2024
- Identified opportunities to improve business process flows and overall productivity across the enterprise as the organization rebranded as a regenerative medicine organization in 2019.
- Managed daily Sales operations; responsible for $150MM infectious disease donor screening, biomanufacturing and processes development operation.
- Launched cell therapy testing and biomanufacturing business lines in 2019 with CAGR’s of 25% and 19.6% respectively.
- Attended tradeshows and client meetings, promoting company brand and building rapport with prospects and partners.
- Led rebranding creation, roll out, and management of automation and technology strategy for infectious disease donor screening.
Vice President of Marketing
QualTex Laboratories
06.2008 - 03.2018
- Prepare marketing programs for the organization.
- Create business development models for multiple industries.
- Manage all aspects of Customer Operations to include customer relationships, customer service, distribution channels, core capabilities, partnership opportunities, cost structure and revenue models.
- Responsible for maintaining existing business and attracting and signing new customers.
Director of Customer Operations/Marketing & Product Management
South Texas Blood & Tissue Center/QualTex Laboratories
08.2004 - 06.2008
- Manage three departments with a total of 75 FTE’s and an operational budget of $7 million.
- Plan, organize, and direct the operations of the Product Management Department to include the receipt, preparation, labeling, quarantine and distribution of blood, blood components and assist with the distribution of tissue components when required.
- Function as Disaster Coordinator for STBTC and oversee the monitoring of security and fire control systems.
- Maintain and develop existing and new customers, for testing and blood services, through planned individual account support, and liaison with internal support staff to achieve a positive customer experience.
- Prepare and develop marketing plans and programs for the organization.
- Conduct site visits to hospitals, clinics, and physicians based on marketing programs and provide healthcare professionals pertinent information about STBTC products and services.
Education
Bachelor of Arts - Marketing
Wiltshire University
03.2003
Skills
- Leadership
- Business development
- Contracts
- Negotiation
- Business plans
- Customer experience
- Relationship development
- Marketing
- Process optimization
- Strategic planning
- Risk mitigation
- Financial budget
- Employee training
- Project management
- Business operations
- Intelligence gathering
- Quality & Regulatory
- CRM software
- Partnerships and affiliations
- Contract negotiation
Certification
- Lean Six Sigma - Yellow Belt
- First Aid/CPR Certified
Languages
Spanish – Speak, read and write fluently
Languages
Spanish
Professional
Additional Information
Military Service:
- United States Air Force
- Honorable discharge – June 1998
Association Participation:
- South Central Association of Blood Banks - March 2004 to Present
- Held multiple positions in the organization to include: Exhibit Chair, District Director, Treasurer, Vice President, President and Past President.
- American Association of Tissue Banks - January 2017 to Present
- Member of the Living Donor Standards Committee
- Plasma Protein Therapeutics Association - January 2005 to Present
- AABB - September 2004 to Present
Software
Microsoft & Apple, Salesforce CRM, Starlims
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
Company CultureWork-life balance401k matchWork from home optionFlexible work hoursTimeline
Vice President, Client Relationships
QualTex Laboratories
10.2024 - 07.2025
VP, Sales, QualTex, Gencure & Gencure Bio
QualTex Laboratories
03.2018 - 10.2024
Vice President of Marketing
QualTex Laboratories
06.2008 - 03.2018
Director of Customer Operations/Marketing & Product Management
South Texas Blood & Tissue Center/QualTex Laboratories
08.2004 - 06.2008
Bachelor of Arts - Marketing
Wiltshire University
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