Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JOSE GARCIA

Lubbock,United States

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Table Busser

Lazy Dog
  • Ensured tables are clear, cleaned and reset quickly between seating's.
  • Clean restaurant, both inside and outside; sweep and mop floors, wipe down workstations, walls and furniture, and carry tubs into the kitchen.
  • Ensure that restrooms are cleaned, stocked and orderly.

Claims Coordinator

Altura
  • Coordinate and manage the claims process from start to finish.
  • Analyze claims data and ensure accuracy and completeness.
  • Maintain accurate records of all claims and related documentation.
  • Follow up on outstanding claims and ensure timely resolution.
  • Collaborate with various departments to streamline the claims process.
  • Identify areas for improvement and implement process enhancements.

Sales

Headhunters Smokeshop
08.2023 - 01.2024
  • Provided excellent customer service on the sales floor, ensuring a positive shopping experience for all customers.
  • Trained and proficient in the use of both digital and physical registers, facilitating smooth and efficient transactions.
  • Maintained store cleanliness and organization through regular cleaning and restocking duties.

Multichannel Transmission Systems Operator Maintainer

United States Army
09.2019 - 05.2023
  • Operated and monitored communication equipment, including radios, satellite terminals, antennas, cryptographic devices, and network routers; participated in ongoing training and professional development to stay current with advancements in communication technology.
  • Set up and configured communication networks to ensure reliable and secure transmission of data and voice communication; identified and diagnosed issues with communication systems, performing repairs, and troubleshooting malfunctions to restore service.
  • Ensured that communication systems and networks are secure from unauthorized access and cyber threats by implementing encryption and security protocols; provided technical support to units and personnel using communication systems, assisting with setup, configuration, and troubleshooting.

Education

High School Diploma -

Seminole Success Center
Seminole, TX
01.2019

Skills

  • Multi-Site Operations
  • Group Policy Management
  • SharePoint Administration
  • Applications and Systems
  • Network Security
  • Systems Administration
  • Ticketing Systems
  • Security Analyst
  • Data Management
  • Microsoft Office Suite 365

Certification

  • Army Achievement Medal
  • Army Good Conduct Medal 3
  • National Defense Service Medal
  • Army Service Ribbon
  • Overseas Service Ribbon
  • Global War on Terrorism Service Medal

Timeline

Sales

Headhunters Smokeshop
08.2023 - 01.2024

Multichannel Transmission Systems Operator Maintainer

United States Army
09.2019 - 05.2023

Claims Coordinator

Altura

Table Busser

Lazy Dog

High School Diploma -

Seminole Success Center

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JOSE GARCIA