Summary
Overview
Work History
Education
Skills
Timeline
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Jose Garcia Lopex

Seaside,OR

Summary

customer-focused Individual with experience at Starbucks and a proven track record in enhancing customer satisfaction. Excels in resolving complaints, and promoting a welcoming atmosphere. Great at cash handling and fluent in Spanish, I am a team player known for amazing customer service, cleanliness, and ensuring a positive and efficient environment.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
06.2022 - 11.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Youth Leader

Porter Youth Center
03.2022 - 04.2022
  • Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
  • Organized group activities and outings for youth.

Retail Sales Associate

Zumiez
10.2021 - 04.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

Monterey High School
Monterey, CA
06-2022

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Menu Memorization
  • Fluent in Spanish

Timeline

Barista

Starbucks
06.2022 - 11.2024

Youth Leader

Porter Youth Center
03.2022 - 04.2022

Retail Sales Associate

Zumiez
10.2021 - 04.2022

High School Diploma -

Monterey High School

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Jose Garcia Lopex