Summary
Overview
Work History
Education
Skills
Personal Information
References
Languages
Timeline
Generic

JOSE GOICOCHEA

Hialeah,FL

Summary

14 + years Customer Service Experience.

A Dedicated and meticulous Occupational Health professional bringing 1 year of experience providing quality service to clients by conducting hearing tests, respirator fit clearance testing, vision tests, and taking vitals. Well-versed in managing supplies. Proficient in HIPAA, OSHA regulations relating to a Hearing Conversation Program. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Catastrophe Field Property Claims Adjuster position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Occupational Health Technician

EXAMINETICS
09.2023 - Current
  • Travel by air and road to client sites with up to 100% travel to assigned areas
  • Drive a company issued mobile testing unit (specially equipped 26 truck) to client sites
  • Provide quality service to clients by conducting hearing tests, respirator fit clearance testing, vision tests, and taking vitals
  • Manage client data collection and ensure timely submission to the corporate office.

Removal Technician

CABALLERO RIVERO FUNERAL HOME
10.2019 - 04.2023
  • Responsible for the care, removal, and transport of deceased
  • Collaborate with other team members as required to ensure processes and procedures remain in compliance
  • Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance
  • Safely drive company owned professional vehicles to perform 'first call' removals of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
  • Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.

Stower

AMAZON
05.2019 - 07.2019
  • Scanning products and appropriately placing it on the correct shelf for customer's consumption
  • Inspecting the item for any defects and escalating damaged items to the supervisor ensuring adequately labeled products.
  • Used hand trucks and pallet jacks to safely move items to designated areas.

Rideshare Driver

Uber
06.2018 - 05.2019
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

Team Member

FASTENING SPECIALISTS
11.2017 - 06.2018
  • Completed shipments by processing and loading orders
  • Prepared orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.

Team Member

DOMINOS PIZZA
11.2015 - 06.2018
  • Checking orders before delivery to ensure that the correct products have been made and that charges are accurate
  • Transporting items to customers at their desired locations
  • Managing cash and card payments upon delivery, as needed
  • Adhering to road and traffic regulations.

Overnight Stocker

WALMART
08.2012 - 10.2015
  • Maintain merchandise presentation by stocking and rotating merchandise; removing damaged goods and out-of-date goods; zoning the area and ensuring a safe working environment.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Education

1 year of College or a Technical or Vocational School - Phlebotomy/Medical Laboratory Assistant

Technical Education Center Osceola
Kissimmee, FL
05.2017

High School Equivalency Diploma - General High School Curriculum

Mid Florida Tech
Orlando, FL
01.2009

Skills

  • Bilingual
  • Recordkeeping and documentation
  • Team Collaboration
  • Customer Service
  • Attention to Detail
  • Test Administration
  • Personal Protective Equipment
  • Order Processing

Personal Information

Authorized To Work: Authorized to work in the US for any employer

References

  • Supervisor/Occupational Health Technician, 859-479-6039
  • Former Co-Worker at Caballero Rivero Funeral Home (Currently a Truck Driver), 786-355-2923
  • Landlord, 305-720-9108

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Occupational Health Technician

EXAMINETICS
09.2023 - Current

Removal Technician

CABALLERO RIVERO FUNERAL HOME
10.2019 - 04.2023

Stower

AMAZON
05.2019 - 07.2019

Rideshare Driver

Uber
06.2018 - 05.2019

Team Member

FASTENING SPECIALISTS
11.2017 - 06.2018

Team Member

DOMINOS PIZZA
11.2015 - 06.2018

Overnight Stocker

WALMART
08.2012 - 10.2015

1 year of College or a Technical or Vocational School - Phlebotomy/Medical Laboratory Assistant

Technical Education Center Osceola

High School Equivalency Diploma - General High School Curriculum

Mid Florida Tech

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JOSE GOICOCHEA