Jose Gomez
Caterer
Las Vegas,NV
Summary
Dynamic catering professional with a proven track record at GMZ Catering, excelling in personalized service and guest satisfaction. Skilled in food safety and inventory management, I effectively led teams to deliver exceptional experiences, fostering client relationships that resulted in repeat business. Committed to maintaining high standards of cleanliness and organization.
Overview
21
21
years of professional experience
Work History
Caterer
GMZ Catering
05.2020 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.
- Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Coordinated logistical aspects of event setup and breakdown, minimizing disruptions to clients'' schedules.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Collaborated with clients to plan event venues, menus and budgets.
- Led a team of catering staff to deliver exceptional service for various events such as weddings, corporate functions, and private parties.
- Trained new catering staff members on company policies, procedures, and best practices to maintain consistent service quality across all events.
Busser
Ricardos-a Mexican Restaurant
06.2004 - 05.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
GED - Basic
LB ADULT ED
Las Vegas, NV05.2005
Skills
- Food safety
- Food presentation
- Sanitation practices
- Quality control
- Team contribution
- Personable and friendly
- Problem-solving skills
- Staff development
- Inventory monitoring
- Ordering and invoicing
- Language fluency
- Valid state driver's license
- Presentation skills
- Able to lift number pounds
- Guest and client satisfaction
- Attention to detail
- Decision-making
- Relationship building
- Creative thinking
- Inventory management
- Purchasing
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Caterer
GMZ Catering
05.2020 - Current
Busser
Ricardos-a Mexican Restaurant
06.2004 - 05.2020
GED - Basic
LB ADULT ED
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