Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jose Gomez

Miami

Summary

Magna Cum Laude computer science graduate with extensive experience in institutional data systems, analytics, and ethical AI applications. Proficient in CRM development, cross-departmental data management, and predictive modeling for student success. Committed to advancing AI applications in neuroscience and brain-computer interfaces.

Overview

9
9
years of professional experience

Work History

Senior Applications Developer

Barry University
Miami Shores
05.2019 - Current
  • Led development of student success CRM in Salesforce to support outreach for over 10,000 students through effective advising workflows.
  • Guided architecture strategy of institutional data warehouse while supplying AI-ready datasets for analyzing student outcomes across departments.
  • Partnered with Data Governance team to establish comprehensive policies and deploy AI models that bolster student engagement initiatives.
  • Managed day-to-day CRM operations including automation flows utilized by Admissions, Advising, Financial Aid, and other key areas.
  • Designed dashboards and established KPIs for monitoring enrollment metrics and course performance; facilitated reporting for leadership.
  • Ensured adherence of CRM platforms to FERPA guidelines, PII safeguards, and GDPR compliance standards.
  • Implemented AI analytics to pinpoint prospective students vulnerable to attrition, enhancing frontline staff outreach efforts.
  • Provided training to over 300 staff members on CRM tools while creating a liaison model to promote knowledge sharing.

Junior Developer

Barry University
Miami Shores
05.2018 - 05.2019
  • Collaborated on over 30 cross-functional projects to streamline CRM, data pipelines, and reporting.
  • Optimized Salesforce structure, reducing redundancy and enhancing data quality.

Shift Supervisor

Starbucks
Miami
12.2015 - 06.2018
  • Adapted swiftly to workplace changes, fostering a culture of resilience and growth among team members.
  • Increased night shift revenue by 10% through operational growth initiatives and staff development.
  • Conducted weekly inventory of supplies, equipment, and food items.

Development Intern

Barry University
Miami Shores
05.2017 - 05.2018
  • Contributed to CRM development and interdepartmental tech initiatives.
  • Worked closely with other developers on coding standards and conventions.

Education

Bachelor of Science - Computer Science With A Minor in Mathematics

Barry University
Miami Shores, FL
12-2018

Some College (No Degree) - Computer Science

Florida International University
Miami, FL

Associate of Arts - Computer Science

Miami Dade College
Miami, FL
05-2014

Skills

  • AI analytics and implementation
  • Predictive modeling
  • Data warehouse architecture
  • Data governance
  • KPI establishment
  • Dashboard design
  • Data wrangling
  • Machine learning
  • Data visualization
  • Cross-functional collaboration
  • Salesforce administration
  • Communication skills

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Senior Applications Developer

Barry University
05.2019 - Current

Junior Developer

Barry University
05.2018 - 05.2019

Development Intern

Barry University
05.2017 - 05.2018

Shift Supervisor

Starbucks
12.2015 - 06.2018

Bachelor of Science - Computer Science With A Minor in Mathematics

Barry University

Some College (No Degree) - Computer Science

Florida International University

Associate of Arts - Computer Science

Miami Dade College

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Jose Gomez