Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Gomez

Bridgeview,IL

Summary

Dynamic retail leader with a proven track record at Dick Sporting Goods, excelling in team building and customer engagement. Achieved 25% growth in comp sales while managing a $17.5M store. Skilled in retail operations and training, driving exceptional customer experiences through effective coaching and strategic inventory management. Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager/Regional Sales Trainer

Dick Sporting Goods
09.2023 - Current
  • Assisted in daily operations to ensure a smooth workflow and exceptional customer service.
  • Trained and mentored team members on product knowledge and sales techniques.
  • Managed inventory levels, optimizing stock availability to meet customer demand.
  • Implemented merchandising strategies to enhance product visibility and drive sales.
  • Managed a store of 12.5M annual earnings and be able to achieve growth as a newly opened store in 2021. We have grown the business with coaching, training, accountability, audits and replenishment.
  • Grew the FY24 business into a 17.5M becoming rookie store of the year in our SMLC meeting in Orlando.
  • Recognized by our CEO and EVP for best comp growth by over 25%, best in credit attachment per 1k and best for our warranty offers.
  • Currently traveling to open newly House of Sports and train new associates around selling skills.
  • Conducted staff performance evaluations, providing constructive feedback for improvement.

Closing Manager

Target
02.2023 - 09.2023
  • Managed closing processes to ensure timely and accurate transaction completion.
  • Collaborated with sales teams to streamline order processing and improve customer satisfaction.
  • Trained junior staff on closing procedures, enhancing team efficiency and performance.
  • Implemented quality control measures to reduce errors during transaction closures.
  • Analyzed weekly closing reports to identify trends and areas for operational improvement.
  • Managed a store of over 60 teammates with an annual store earning of 35M.
  • During my time I was able to help achieve with my closing experts some record braking drive up, order pick up numbers and being named top store in our district for 6/8 months I was there.
  • During my time with the company we were able to achieve GREEN status, meaning we were growing the business by 10%, top 10 in the company, top 2 in our region with the help of implementing smart efficient ways.

ProManager

Lowes Home Improvment
09.2022 - 09.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Managed Pro accounts that averaged 250k-2.5M in revenue for businesses around the area.
  • Help and guided support to our local city and new business when it came down to supply and demand.
  • Proud to say our Drywall Plano was set first at Orland and it rolled out to the region as my end goal brought in over 500k in stand alone drywall.

Specialty Sales Manager

The Home Depot Inc
06.2019 - 09.2022
  • Led specialty sales initiatives, enhancing customer engagement and driving product knowledge among store associates.
  • Developed training programs for staff, improving sales techniques.
  • Analyzed market trends to optimize inventory levels, ensuring alignment with customer demand and preferences.
  • Collaborated with marketing teams to execute promotional campaigns, increasing visibility of specialty products.
  • Managed a 35M annual earnings business while running 5 key departments. Blinds and Wall, Carpet, Kitchen Design, Millwork, Appliances.
  • Business alone brought in close to 20M which we were named number one in the region 2020-2022 for best in services, sales, and pipeline sales generation.

Sales Manager

Best Buy
10.2014 - 07.2019
  • Led sales team to achieve quarterly targets through strategic planning and effective resource allocation.
  • Developed and implemented training programs to enhance team performance and product knowledge.
  • Analyzed market trends and customer feedback to refine sales strategies, improving client satisfaction.
  • Collaborated with marketing department to launch promotional campaigns, increasing brand appearance.
  • Ran a store with over 110 team mates with a total annual earnings of 45M, best store in the district, top 3 in the region and number two in the company.

Education

Bachelor of Arts -

University of Illinois At Chicago
Chicago, IL
07-2021

High School Diploma -

St Laurence High School
Burbank, IL
05-2014

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Store organization
  • Time management
  • Team building and leadership
  • Store operations
  • POS systems
  • Goals and performance

Languages

English
Native or Bilingual

Timeline

Assistant Store Manager/Regional Sales Trainer

Dick Sporting Goods
09.2023 - Current

Closing Manager

Target
02.2023 - 09.2023

ProManager

Lowes Home Improvment
09.2022 - 09.2023

Specialty Sales Manager

The Home Depot Inc
06.2019 - 09.2022

Sales Manager

Best Buy
10.2014 - 07.2019

Bachelor of Arts -

University of Illinois At Chicago

High School Diploma -

St Laurence High School

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