Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Gonzalez

Greenville,SC

Summary

I know I am capable of exceeding in anything I put my mind into. I work hard and always will.

Overview

4
4
years of professional experience

Work History

Lead Cook

Rolling Green Village
Greenville , SC
04.2023 - 12.2023
  • Supervised staff in daily kitchen duties, including prepping ingredients, cooking meals, and cleaning up after service.
  • Ensured compliance with health safety regulations while preparing meals and maintaining a sanitary work environment.
  • Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Cook/Prep Worker

Halls Chophouse
08.2022 - 04.2023
  • Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
  • Cleaned and maintained work areas, equipment and utensils.
  • Organized and re-stocked various stations and self-service items.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
  • Maintained composure and work quality while under stress.
  • Supported kitchen team by being responsive and pitching in to complete tasks.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Trained new staff on food preparation and safety procedures.
  • Maintained high personal grooming standards and uniform presentation.

Assistant Manager

CoreLife Eatery
01.2022 - 08.2022
  • Launched quality assurance practices.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Hardware Sales Associate

Walmart
07.2021 - 12.2021
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prioritized helping customers over completing other routine tasks in store.

Assistant Manager

Sonic
07.2019 - 06.2021
  • Managed customer service inquiries and complaints in a timely manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained up-to-date knowledge of company products and services.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

High School Diploma -

Greer High School
Greer, SC
05.2022

Skills

  • Customer Retention
  • Learn Fast
  • Hospitality Management
  • Understands and Speaks Spanish
  • Money Handling
  • Service Quality
  • Team Motivation
  • Common sense

Timeline

Lead Cook

Rolling Green Village
04.2023 - 12.2023

Cook/Prep Worker

Halls Chophouse
08.2022 - 04.2023

Assistant Manager

CoreLife Eatery
01.2022 - 08.2022

Hardware Sales Associate

Walmart
07.2021 - 12.2021

Assistant Manager

Sonic
07.2019 - 06.2021

High School Diploma -

Greer High School

Similar Profiles

CREATE PROFILE
Jose Gonzalez