Jose Gonzalez
Lancaster,California
Summary
Dynamic sales associate with proven expertise in customer service and relationship building honed at Dicks Sporting Goods. Excelled in problem-solving and multi-tasking, significantly enhancing customer satisfaction. Demonstrates outstanding teamwork and collaboration abilities, ensuring high-stress situations are managed professionally.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dicks Sporting Goods
01.2024 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Assiciate
Big 5 Sporting Goods
11.2022 - 01.2024
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Business Administration
Arizona Christian University
Glendale, AZ05-2025
High School Diploma -
Lancaster High School
Lancaster, CA06-2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Goal-Oriented
- Outgoing Personality
- Relationship Building
Timeline
Sales Associate
Dicks Sporting Goods
01.2024 - Current
Sales Assiciate
Big 5 Sporting Goods
11.2022 - 01.2024
Bachelor of Science - Business Administration
Arizona Christian University
High School Diploma -
Lancaster High School
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