Jaimelynn Fridal
Mc Donald's
Eugene
6
years of professional experience
Diligent, responsible, versatile Clerk and Casier with an exceptional reputation of running smooth accurate registers, balancing productivity, and maintaining cleanliness. Determined to facilitate a friendly environment to heighten customer loyalty to drive business. Reliable experience in cash handling, bookkeeping, team success, and customer satisfaction.
Work History
Crew Member, Shift Manager
4 Years 10 Months- Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
- Ensured adherence to food safety guidelines by maintaining proper storage temperatures and sanitation practices within the kitchen area.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Conducted regular performance evaluations for crew members, offering constructive feedback and setting attainable goals for improvement.
- Increased customer satisfaction by consistently providing friendly, attentive service to all patrons.
- Maintained store cleanliness and organization, contributing to an overall inviting atmosphere for customers.
- Managed cash handling procedures accurately, ensuring proper accountability at the end of each shift.
- Resolved customer complaints and issues professionally, ensuring repeat business and loyalty.
- Assisted in the training and onboarding of new employees, equipping them with the necessary skills for success in their roles.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Shift Manager
7 Months- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team
- Supervised employees and oversaw quality compliance with company standards for food and services
- Trained backup associates and led crew members in managing operations of the storefront
- Assisted the management team in developing and creating a welcoming atmosphere for crew members to voice complaints
- Handled portion control activities according to specified instructions provided by the chef
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Operated cash register to record transactions accurately and efficiently
- Maintained current knowledge of store promotions and highlighted sales to customers
- Checked on dining areas frequently to clean up spills, wipe down tables, and restock stations
Graveyard Cashier/Gas Station Clerk
4 Years 8 Months- Facilitated sales of services and goods
- Built trustful relationships with customers to encourage return visits
- Maintained inventory of all saleable items
- Answered questions about store policies and addressed customer concerns
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Worked flexible schedule and extra shifts to meet business needs
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Checked identification for proof-of-age for alcohol and tobacco sales
- Operated cash register to record transactions accurately and efficiently
- Conducted inventory counts by adding each item in stock and documenting in the computer system
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
- Reduced customer wait times by quickly operating customer window and sales register
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food-borne illness
Education
GED
Skills
Business development and planning
Order management
Safe Food Handling
Reliable and Responsible
Price Identification
Operating cash register
Customer service focus
Cleanliness and hygiene
Employee training
Money handling
Workplace safety
Timeline
Shift Manager
Arby’s
02.2020 - 09.2020Read More
Crew Member, Shift Manager
Mc Donald's
04.2016 - 02.2021Read More
Graveyard Cashier/Gas Station Clerk
Arco/ampm
01.2015 - 09.2019Read More
Lane Community College
GED
Read More