Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Gonzalez

Norwalk,CA

Summary

Reliable restaurant busser with experience in maintaining cleanliness and organization in high-volume dining establishments. Strong communication skills paired with ability to work well within team dynamics. Demonstrated capability in improving efficiency of service by effectively managing table resets and refills, contributing positively to overall customer satisfaction.

Overview

15
15
years of professional experience

Work History

Restaurant Busser

Mainro
Hollywood , CA
06.2023 - 01.2025
  • Replenished supplies of clean table linens, napkins, glassware, dinnerware, and flatware as needed.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Managed inventory of cleaning supplies and tableware, ensuring availability at all times.
  • Worked with front-of-house management to promote consistent workflows, keeping restaurant running smoothly during busy periods.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Greeted guests with friendliness and professionalism.
  • Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
  • Assisted in the preparation of large parties and special events to ensure smooth service.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Expedited food to tables to assist servers during busy periods.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Transported heavy loads of dishes between kitchen and dining room safely.
  • Stocked service stations with ice, napkins and straws.
  • Maintained a clean dining area by sweeping floors and wiping down surfaces regularly.

Server

Dupar's
Los Angeles, CA
01.2010 - 08.2024
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Assisted in training new servers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Followed health safety guidelines when preparing and serving food products.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Restaurant Busser

Javier's Bar & Grill
Los Angeles, CA
10.2017 - 06.2020
  • Swept floors and removed garbage from dining area.
  • Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages.
  • Greeted guests with friendliness and professionalism.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Stocked service stations with ice, napkins and straws.
  • Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
  • Assisted with dishwashing and related kitchen duties as needed during peak times.
  • Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
  • Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
  • Stocked ice bins with fresh ice cubes throughout the day as needed.
  • Effectively multitasked within fast-paced environment.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
  • Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.

Education

High School Diploma -

Manual Arts High School
Los Angeles, CA
06-2000

Skills

  • Food safety
  • Team collaboration
  • Cleaning protocols
  • Task prioritization
  • Customer service
  • Event preparation
  • Attention to detail
  • Effective communication
  • Time management
  • Multi-tasking
  • Utensil and glassware polishing
  • Quality assurance
  • Knowledge of sanitation standards
  • Table resets
  • Effective problem solving

Languages

  • Fluent English
  • Fluent Spanish

Timeline

Restaurant Busser

Mainro
06.2023 - 01.2025

Restaurant Busser

Javier's Bar & Grill
10.2017 - 06.2020

Server

Dupar's
01.2010 - 08.2024

High School Diploma -

Manual Arts High School

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