Jose Gonzalez
Austin,TX
Summary
Dynamic restaurant host skilled in coordinating service flow during peak hours and managing guest reservations. Demonstrated integrity and patience under pressure, fostering a positive dining atmosphere and maintaining high standards of cleanliness and safety.
Overview
3
3
years of professional experience
Work History
Restaurant Host
Mamacita's
Webster, TX
09.2020 - 05.2023
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed reservation system, ensuring efficient table turnover and guest satisfaction.
- Coordinated with kitchen and waitstaff to facilitate smooth service flow during peak hours.
- Trained new hosts on operational procedures and customer service standards.
- Monitored dining area for cleanliness and readiness, supporting health and safety standards.
- Assisted in managing special events, providing tailored service for diverse occasions.
- Handled guest inquiries and concerns, resolving issues to maintain positive atmosphere.
Education
Associate of Science - Audio Engineering
Austin Community College
Austin, TX05-2026
High School Diploma -
Clear View High School
Webster, TX05-2023
Skills
- Memory retention
- Strong multitasking
- Greeting guests
- Patience under pressure
- Cultural sensitivity
- Integrity and honesty
- Exceptional communication
- Food safety awareness
Timeline
Restaurant Host
Mamacita's
09.2020 - 05.2023
Associate of Science - Audio Engineering
Austin Community College
High School Diploma -
Clear View High School