JOSE GRANADOS
Taos,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Med Tender
Urban Wellness
Rio Rancho, NM
06.2024 - Current
- Greeted and assisted customers in a friendly and professional manner.
- Educated customers on the different types of cannabis products, their effects, and proper usage.
- Helped customers select products that meet their needs and preferences.
- Addressed customer questions, concerns, and complaints in a timely and effective manner.
- Stayed informed about the latest cannabis products, industry trends, and state regulations.
- Provided accurate information about product potency, ingredients, and dosage.
- Continuously updated knowledge on the various strains, edibles, tinctures, topicals, and other cannabis products available in the dispensary.
- Processed sales transactions accurately and efficiently using the dispensary's point-of-sale (POS) system.
- Ensured all transactions comply with state regulations, including verifying customer identification and eligibility.
- Handled cash and electronic payments responsibly.
- Adhered to all state and local cannabis laws and regulations.
- Ensured the dispensary operates in compliance with New Mexico's medical and recreational cannabis regulations.
- Maintained a clean, safe, and organized dispensary environment.
- Assisted with inventory management, including restocking shelves and conducting regular inventory audits.
- Worked collaboratively with other team members to create a positive work environment.
- Participated in staff meetings and training sessions.
- Assisted with promotional events and marketing activities as needed.
Wireless Sales Representative
T-Mobile
Rio Rancho, NM
05.2023 - 06.2024
- Greeted customers, answered inquiries, and provided information on products and services.
- Assisted with the setup of customer accounts, including activating new devices.
- Demonstrated product features to customers in order to increase sales.
- Provided technical support for wireless devices, such as troubleshooting connectivity issues.
- Processed returns or exchanges of wireless devices in accordance with company policy.
- Generated weekly reports detailing sales figures and other key metrics.
- Analyzed market trends to identify potential opportunities for increased revenue.
Asset Protection
Macys
Albuquerque, NM
12.2022 - 03.2023
- Successfully complete all Asset Protection/Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law.
- Ensured compliance with all applicable laws and regulations governing asset protection practices.
- Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area.
- Monitor high shortage areas such as receiving and jewelry as needed; may perform audit functions.
- Use two-way communication devices to maintain contact with Store Detectives to ensure store safety.
- Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities.
Dillard's
02.2021 - 11.2022
- Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence.
- Ensure high levels of customer satisfaction through excellent five-star service.
- Assess customers' needs and provide tailored recommendations based on needs.
- Follow and achieve personal sales goals on a daily basis.
- Advising customers on upcoming and current promotions.
- Ensure stock levels are sufficient for upcoming promotions and customer traffic.
Verizon
02.2020 - 02.2021
- Providing customers with products and solutions while generating sales by using my passion for cutting-edge technology.
- Create additional sales opportunities through creative marketing campaigns in cooperation with marketing department and community involvement.
- Develop continuous and up-to-date knowledge of Verizon's wireless products and services.
- Develop and monitor action plans for the accomplishment of daily/monthly sales goals.
Marine Corps
11.2018 - 01.2020
- Accomplished assigned missions using initiative.
- Operating and maintaining weapons such as rifles, machine guns, and hand grenades.
- Evaluating terrain and recording topographical information.
- Operating and maintaining field communication equipment.
- Hold security and supervise millions of dollars in government property and equipment resulting in zero loss and reporting irregularities.
- Patrolled the grounds on a day to day basis.
Education
Some College - Emergency Medical Services
University of New Mexico
Albuquerque, NMHigh school Diploma -
Vista Grande High school
Skills
- Dependable
- Team player
- Fast learner
- Outgoing
- Detail oriented
- Adaptability
- Upselling strategies
- Task Prioritization
- Analytical Skills
- Effective Communication
- Identification verification
- Arrest procedures
- Security systems knowledge
- Surveillance expertise
- Military experience
- Conflict de-escalation
Certification
Emergency Medical Technician certification
Languages
Spanish, Limited
Timeline
Med Tender
Urban Wellness
06.2024 - Current
Wireless Sales Representative
T-Mobile
05.2023 - 06.2024
Asset Protection
Macys
12.2022 - 03.2023
Dillard's
02.2021 - 11.2022
Verizon
02.2020 - 02.2021
Marine Corps
11.2018 - 01.2020
Some College - Emergency Medical Services
University of New Mexico
High school Diploma -
Vista Grande High school