Jose Graniel Mendo
Killeen,TX
Summary
Dynamic Medical Laboratory Technician with experience at US Army Fort Hood, skilled in laboratory testing and quality control. Proven ability to enhance team collaboration and resolve issues effectively. Recognized for maintaining compliance and delivering accurate results, while also providing exceptional customer service in previous roles. Fluent in Spanish, enhancing communication with diverse clients. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
US Army Fort Hood
Fort Hood, Texas
07.2022 - Current
- Conducted laboratory tests on patient samples to aid in diagnosis and treatment.
- Operated and maintained laboratory equipment for accurate results.
- Prepared specimens for analysis, adhering to safety and quality protocols.
- Collaborated with healthcare teams to review test results and procedures.
- Documented test results in electronic health records for effective patient tracking.
- Ensured compliance with regulatory standards across all laboratory practices.
- Performed quality control tests on equipment to guarantee result accuracy.
- Processed specimens using automated analyzers according to standard operating procedures.
Money Services Associate
Franest Delivery
Charlotte, North Carolina
08.2021 - 06.2022
- Trained new associates on operational procedures and safety protocols.
- Resolved customer inquiries and issues promptly through effective communication.
- Built strong relationships with customers by delivering exceptional service.
- Facilitated domestic and international money transfers for customers efficiently.
- Processed customer bill payments accurately, ensuring timely service.
- Collected and reconciled daily cash intake to maintain accurate financial records.
- Organized and secured monetary assets to prepare office for next day operations.
Education
Associate of Science - Medical Laboratory Technican
Uniformed Services University of Health Sciences
San Antonio, TX11-2023
High School Diploma -
Myers Park Higshcool
Charlotte06-2022
Some College (No Degree) - Computer Science
Arizona State University
Tempe, AZSome College (No Degree) - General Requirements
Central Texas College
Killeen, TXSkills
- Laboratory testing
- Equipment maintenance
- Quality control
- Effective communication
- Team collaboration
- Customer service
- Spanish fluency
- Basic mathematics
- Problem solving
- Multitasking
- Conflict resolution
- BLS certification
- Issue resolution
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- ASCP MLT certified
- CCMA NHA certified
- BLS certified
- Phlebotomy certified
Accomplishments
- Army Achievement Medals (AAM) x 3 : Exceptional performance on a key tasks.
- Good Conduct Medal : Maintained 100% compliance and accountability over 3 years; trusted with $100,000 in equipment/funds.
- Commandant’s List, NCO Academy (Nov 2024) — ranked 14/250 (top ~6%)
Timeline
Medical Laboratory Technician
US Army Fort Hood
07.2022 - Current
Money Services Associate
Franest Delivery
08.2021 - 06.2022
Associate of Science - Medical Laboratory Technican
Uniformed Services University of Health Sciences
High School Diploma -
Myers Park Higshcool
Some College (No Degree) - Computer Science
Arizona State University
Some College (No Degree) - General Requirements
Central Texas College
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