Jose Guardado

CERTIFIED FORD TECH

CERTIFIED MASTER KIA TECH

CERTIFIED HYUNDAI PLATNUM TECH

CERTIFIED MITSUBISHI MASTER TECH

• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Increased customer satisfaction by providing timely and accurate estimates for repair costs.
• Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
• Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
• Collaborated effectively with colleagues to ensure a seamless repair process from start to finish while minimizing disruption to other ongoing jobs in the shop.
• Demonstrated excellent problem-solving skills by quickly identifying root causes of vehicle issues to minimize repeat visits from clients.
• Delivered top-notch service by staying up-to-date on the latest industry trends and technological advancements, allowing for innovative solutions to complex problems.
• Established trust with clients through transparency about repair needs, costs, and potential future maintenance requirements.
• Troubleshoot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Read and followed technical documentation to complete accurate repairs.

• Analyzed vehicle data using advanced diagnostic equipment.