Results-oriented sales and customer service professional specializing in revenue growth and client satisfaction. Expertise in route management and building strong client relationships while exceeding performance targets. Experienced in inventory management and order processing, emphasizing effective communication and teamwork. Holds CDL Class B Endorsement P.
Work History
Bus Driver Training Instructor
9 Months
Diversified Transportation | 11.2025 - Current
Implemented comprehensive training programs for new bus drivers.
Enhanced training materials to align with industry standards and improve learning outcomes.
Facilitated classroom instruction on traffic laws, safety regulations, and defensive driving techniques.
Mentored aspiring drivers, providing guidance on best practices and operational procedures.
Developed and implemented comprehensive training programs for new bus drivers.
Managed administrative tasks related to the training program such as tracking attendance, maintaining records, and reporting progress to management.
Bus Driver
9 Months
Coach USA | 01.2025 - 10.2025
Executed systematic pre-trip evaluations to assess vehicle condition and enhance travel efficiency.
Evaluated bus systems for efficiency improvements, focusing on performance metrics and operational standards.
Monitored road conditions and adjusted driving techniques to promote a secure travel environment.
Executed compliance with traffic laws to protect passenger safety throughout all journeys.
Extracted actionable insights from post-trip reflections to inform future initiatives. Improved operational strategies based on thorough analysis of trip observations. Leveraged feedback to enhance travel planning and execution processes.
Implemented standards for cleanliness and order in passenger areas, enhancing overall travel satisfaction.
Achieved timely project completions through effective coordination and task management. Facilitated successful project outcomes by enhancing team collaboration and time allocation. Delivered results by implementing streamlined processes that improved schedule adherence.
Route Sales Professional
4 Years 10 Months
Bimbo Bakeries | 08.2019 - 06.2024
Cultivated client relationships to facilitate ongoing upselling of products and services, resulting in increased sales.
Established rapport with store managers to optimize brand visibility through improved shelf space distribution.
Analyzed team dynamics to uncover areas for process optimization, driving increased operational efficiency.
Engaged with customers to assess needs and promote relevant products or services during route visits.
Achieved on-time project delivery by streamlining workflow processes. Realized project objectives through effective time allocation and resource management. Enhanced operational efficiency by implementing strategic scheduling practices.
Achieved streamlined inventory operations through proactive management strategies. Enhanced inventory accuracy, resulting in reduced stock discrepancies. Facilitated timely replenishment of stock to meet demand effectively.
Grocery Department Manager
5 Years 2 Months
Walmart | 06.2014 - 08.2019
Assisted customers in resolving inquiries and issues promptly. Provided support to team members to enhance customer satisfaction. Facilitated efficient communication between customers and service departments.
Coordinated inventory procurement and led associates to optimize departmental efficiency and drive sales growth.
Engaged with department leaders to create and execute cross-merchandising strategies that elevate store sales and foster a positive work environment.
Monitored adherence to food safety regulations, fostering a culture of quality control throughout the department.
Streamlined inventory processes and executed stock rotation strategies to drive sales performance and maintain optimal stock levels.
Engaged with store management to identify improvement opportunities and drive performance enhancements.
Conducted thorough inventory assessments and addressed discrepancies immediately to maintain optimal shrinkage levels.
Oversaw training support efforts, ensuring team members received necessary development for optimal job performance.