JOSE GURROLA
GARDENA,CA.
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Knowledgeable for developing effective schedules, creating plans to see projects through to completion and assessing work to comply with applicable codes. Multitasking works productively with various personalities and meets very tight deadlines.
Overview
8
8
years of professional experience
Work History
Material/Freight Handler, Receiving, Shipping
Fed Ex Freight
Gardena, CA
10.2020 - Current
- Receive daily manifest from supervisor.
- Quality check material/freight before shipping to customers.
- Quality assurance
- Train new hires on loading and unloading protocols.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Developed and implemented scheduling policies.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Tracking and Monitoring Inventory and equipment.
- Maintained computer and physical filing systems.
- Works effectively on multiple projects, set priorities, and maintain schedules
Destination Switcher
FedEx Ground
Carson, CA
06.2017 - 10.2020
- Interacted with customers by phone, email or in-person to provide information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Trained new employees on administrative procedures, company policies and performance standards.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Completed on the job training program relating to safety and tractor trailer driving.
- Obtain and created daily Excel purchase dock sheet from manager.
- Locate correct empty 53 foot trailer and drive it to dock bay.
- Verify trailers location with line haul.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Package Handler
Fed-EX
Carson, Ca.
07.2014 - 06.2017
- Quality Assurance
- Loaded packages per sorting destination into trailers.
- Trained new hires on loading and sorting protocols.
- Assisted Managers with monitoring daily package movement.
- Assisted Managers with daily manifest auditing.
Education
Bachelor Degree of Business Administration - Information Systems
California State University of Dominguez Hills
Carson, CA05.2021
Associate of Science Degree -
El Camino College
Torrance, CA06.2018
High School Diploma -
Gardena High School
Gardena, CA06.2012
Skills
- Team Collaboration
- Problem Solving
- Data Entry
- Microsoft Office
- Visual basics
- SQL
- CISCO Networking
- Quality Assessment and Assurance
- Equipment Operation
- Production Reporting
- Shipping and Receiving
- Product Knowledge
- Developing and maintaining electronic databases
- Developing flow charts and other forms
- Inventory Management
Timeline
Material/Freight Handler, Receiving, Shipping
Fed Ex Freight
10.2020 - Current
Destination Switcher
FedEx Ground
06.2017 - 10.2020
Package Handler
Fed-EX
07.2014 - 06.2017
Bachelor Degree of Business Administration - Information Systems
California State University of Dominguez Hills
Associate of Science Degree -
El Camino College
High School Diploma -
Gardena High School