Jose Gutierrez
San Bernardino,USA
Summary
Seeking a position that will intellectually challenge me and allow me to grow as a person. I am a fast learner and a hard worker. I pay extra attention to details. I live for quality and high standards, so I always try my best to make sure that I don't fall short of that.
Retail professional with solid track record in parts management and customer satisfaction. Proven ability to enhance inventory accuracy and foster positive client interactions. Collaborative team player known for flexibility and reliability.
Authorized to work in the US for any employer.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Doordash / UberEats / Foodja
12.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Driver / Retail Sales Associate
Advance Auto Parts
07.2024 - 03.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Lead the store when it was set to close. Handled management roles without having the title. Closed the California store with 3 other team members while everyone had quit.
- Took on position of RPP without official title when RPP quit.
- Ensured all work was done to the highest standard even when work conditions were hostile due to high volume of customers and low number of workers.
- Demonstrated effective leadership under pressure.
Outbound Warehouse Associate
Living Spaces
06.2024 - 07.2024
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Checked and rechecked orders before packaging and shipping items.
Delivery Driver
Arrowhead Logistics
07.2022 - 09.2023
- Delivering packages to customers in a company van.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Warehouse Worker
Target Distribution Center
09.2020 - 10.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Warehouse Worker
Ashley Furniture HomeStore
08.2020 - 08.2020
Phone Sales
UCI
06.2020 - 07.2020
- Contacted many businesses throughout the day to try to set up appointments for potential sales.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Service Champion/Food Champion
Cotti Foods Inc. Taco Bell
08.2018 - 08.2019
- Service Champion/Food Champion
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
- Greeted customers, answered questions and took orders.
- Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
- Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
- Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
- Ensured that all food handling procedures were adhered to for maximum safety standards compliance.
Education
3 years of college - English
University of California-Riverside
Riverside, CA06.2022
High school diploma - undefined
Eisenhower High School
Rialto, CA01.2019
Skills
- Languages: English Spanish (both fluent)
- Mathematical proficiency
- Advanced writing proficiency
- Experienced driver
- Customer-focused retail sales
- Proficient in computer applications
- Skilled in formatting and editing with Microsoft Word
- Culinary service
- Culinary skills
- Skilled in physical labor
- Point of sale expertise
- Customer service expertise
Timeline
Driver / Retail Sales Associate
Advance Auto Parts
07.2024 - 03.2025
Outbound Warehouse Associate
Living Spaces
06.2024 - 07.2024
Delivery Driver
Doordash / UberEats / Foodja
12.2022 - Current
Delivery Driver
Arrowhead Logistics
07.2022 - 09.2023
Warehouse Worker
Target Distribution Center
09.2020 - 10.2020
Warehouse Worker
Ashley Furniture HomeStore
08.2020 - 08.2020
Phone Sales
UCI
06.2020 - 07.2020
Service Champion/Food Champion
Cotti Foods Inc. Taco Bell
08.2018 - 08.2019
High school diploma - undefined
Eisenhower High School
3 years of college - English
University of California-Riverside
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