Jose Guzman
Salinas
Summary
Dedicated Server/Busser at Fish Hopper, renowned for exceptional customer service and a strong work ethic. Expert in guest engagement and cash handling, ensuring memorable dining experiences. Maintained pristine cleanliness, enhancing customer satisfaction. Proven ability to remember detailed requests, contributing to a welcoming atmosphere and repeat business.
Professional typist with experience in administrative support and document management. Strong skills in typing, data entry, and transcription, ensuring accuracy and efficiency. Focused on team collaboration and achieving results, adaptable to changing needs. Reliable with excellent organizational and communication abilities.
Overview
10
10
years of professional experience
Work History
Typist Clerk
MPUSD
02.2025 - Current
- Processed and entered data accurately into database systems to ensure efficient record-keeping.
- Managed correspondence, including drafting and typing letters and memos for internal communication.
- Conducted regular audits of documents to maintain compliance with organizational standards and procedures.
- Organized and maintained filing systems, improving accessibility of information for team members.
- Trained new staff on data entry protocols and best practices for accuracy in documentation tasks.
- Supervised children during in-classroom activities and on playground.
- Provided bilingual customer service, addressing inquiries and resolving issues efficiently.
- Utilized office software to create reports, maintain records, and streamline processes.
Server/Busser
Fish Hopper
07.2022 - Current
- Escort guests to tables, ensuring prompt seating and satisfaction.
- Accurately fulfill orders, adapting to guest preferences for optimal dining experience.
- Deliver meals and beverages efficiently, enhancing guest hospitality.
- Maintain station cleanliness, contributing to a hygienic dining environment.
- Foster welcoming customer interactions, enhancing overall guest satisfaction.
- Delivered exceptional dining experiences, ensuring guest satisfaction through attentive service, accurate order fulfillment, and maintaining a clean environment.
- Optimized table turnover rates while maintaining high-quality service, contributing to improved restaurant efficiency and increased customer satisfaction.
- Meticulously managed multiple tables, anticipating guest needs and promptly addressing requests to enhance overall dining experience.
Event Manager
Teen Center
01.2016 - 03.2019
- Led food preparation and service for youth events, enhancing guest satisfaction and team efficiency.
- Managed dishwashing operations, maintaining high cleanliness standards and reducing turnaround time.
- Facilitated engaging interactions with students, fostering a welcoming and inclusive environment.
- Oversaw event logistics, ensuring smooth execution and positive attendee feedback.
- Orchestrated vibrant events, fostered youth engagement, and managed food services, enhancing the Teen Center's community impact and program effectiveness.
Education
No Degree - Business
Hartnell College
Salinas, CA05-2026
High School Diploma -
Monterey High
Monterey06-2022
Skills
- Customer service
- Cash handling
- Guest engagement
- Cleanliness
- Memory retention
- Food service
- Event management
- Supervision
- Editing
- File management
- Report preparation
- Meeting coordination
Languages
Spanish
Timeline
Typist Clerk
MPUSD
02.2025 - Current
Server/Busser
Fish Hopper
07.2022 - Current
Event Manager
Teen Center
01.2016 - 03.2019
No Degree - Business
Hartnell College
High School Diploma -
Monterey High
Additional information
- Sports
- Play competitive soccer since childhood and continued to play at college level for 2 years