Jose Hermanson
Bronx,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Agent
National Income Life Insurance Company
08.2023 - Current
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Responded to customer inquiries and problems to promote great service.
- Prepared documents such as applications, renewals, cancellations, or other forms required by law or company procedures.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Driver
Uber
10.2022 - 03.2023
- Adhered to company policies and procedures related to safety and security standards.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Achieved consistently high customer scores due to exceptional service.
Receiver
Audrey at the Hammer
02.2019 - 03.2020
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Maintained inventory of stock on hand by tracking materials received and distributed.
- Processed returns to vendors and maintained accurate records of all returned items.
- Tracked expiration dates on perishable items such as food items, medications, removing outdated products from circulation.
Head Porter
Frank's European Service
02.2017 - 08.2017
- Responsible for detailing high end vehicles and delivering them to customers.
- Took extra care to assess the needs of customers and provide an excellent customer service experience.
- Collaborated with service writers and mechanics to ensure and maintain an efficient operation of the store.
Education
Associate of Arts - Music Composition
University of Nevada Las Vegas
Las Vegas, NV06-2017
High School Diploma -
Cimarron Memorial High School
Las Vegas, NV06-2015
Skills
- Customer Service
- Lead Development
- Customer follow-up
- Negotiation
- Microsoft Office
- Client account management
- Email marketing
- Client relations
Affiliations
- Musician - Piano
- Calisthenics
- Hiking
Education and Training
other
Certification
- Life and Health Insurance License - NY Department of Insurance.
Languages
Spanish
Native or Bilingual
Interests
- Cooking
- Music
- Backpacking and Hiking
- Acting and Theater
Timeline
Insurance Agent
National Income Life Insurance Company
08.2023 - Current
Driver
Uber
10.2022 - 03.2023
Receiver
Audrey at the Hammer
02.2019 - 03.2020
Head Porter
Frank's European Service
02.2017 - 08.2017
High School Diploma -
Cimarron Memorial High School
- Life and Health Insurance License - NY Department of Insurance.
Associate of Arts - Music Composition
University of Nevada Las Vegas
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