Jose Hernandez
Sheboygan,Wisconsin
Summary
Organizational problem-solver and sales expert skilled at organizing efficient, successful strategies to boost business and retain key accounts. Effectively prospect and network to bring in new customers while producing creative marketing materials to educate and engage customers. Tenacious in pursuing new sales channels and developing revenue streams.
Overview
2
2
years of professional experience
Work History
Banquet Server/Bartender
The American Club
Sheboygan, WI
06.2022 - Current
- Educated guests on meals during by answering questions and bringing special order
- Resolved guest complaints to maintain customer satisfaction.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Placed food servings according to orders or instructions.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Attended regular training sessions to stay updated on new products or trends.
Supervisor/Translator
AgriStaff USA, LLC
Kiel, WI
02.2023 - 05.2023
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Provided interpretation services during meetings and conferences.
- Assisted non-English speaking workers with communication issues.
Car Salesperson
International Honda Sheboygan
Sheboygan Falls, WI
11.2022 - 02.2023
- Developed relationships with potential buyers through phone calls and emails.
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Provided follow-up customer service after a car sale was completed.
- Educated customers about sales processes, warranty requirements and service standards.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Responded to inquiries from potential customers via email and telephone.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
Education
High School Diploma -
Sheboygan South High School
Sheboygan, WI08.2020
Skills
- Banquet Coordination
- Self Oriented Highly Motivated
- Quick learner
- Guest Relations
- Guest Needs Analysis
- Contract Negotiation
- Sales Conversion
- Flexible Schedule
- Clear Communication
- Relationship Building
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Supervisor/Translator
AgriStaff USA, LLC
02.2023 - 05.2023
Car Salesperson
International Honda Sheboygan
11.2022 - 02.2023
Banquet Server/Bartender
The American Club
06.2022 - Current
High School Diploma -
Sheboygan South High School
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