Jose Hernandez
Janesville,WI
Summary
Reliable leader demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in building culture, and achieving goals.
Overview
6
6
years of professional experience
Work History
Sales Manager
UScellular
Janesville, WI
07.2021 - Current
- Developed, coach, and provided timely feedback to improve sales for all sales associates.
- Observed and document the sales team.
- Ensure all associates compliance with company policies and procedures.
- Inspired and lead associates in achieving sales goal.
- Holding associates accountable for sales performance standards.
- Evaluate individual and team performance.
- Identified areas of opportunity in sale performance.
- Representing UScellular through community and promoting the brand.
Assistant Manager
UScsllular
Beloit, WI
04.2020 - 06.2021
- Build action plans and seek opportunities to grow the business.
- Provide customers engagements. Ensuring customers needs are being met.
- Providing floor general support to the sales team and ensuring a positive shopping experience for all customers.
- Completing all operations according to company guidelines.
- Collaborates with store managers to identify business trends and gap opportunity.
- Pinnacle Winner.
Retail Wireless Consultant
UScellular
Delavan, WI
03.2018 - 03.2020
- Achieve individual sales targets.
- Greets all customers in a friendly timely manner.
- Respond to customer inquiries.
- Work with customers to retain and grow their business.
- Building customer advocacy will all customers.
- Participate with new roles: Apple Master, Accessory Champion, and Business Expert.
Education
Some College (No Degree) -
McHenry County College
Crystal Lake, ILSkills
- Business Planning
- Wireless management
- Familiar with Microsoft applications and mobile software
- Bilingual (Español)
Timeline
Sales Manager
UScellular
07.2021 - Current
Assistant Manager
UScsllular
04.2020 - 06.2021
Retail Wireless Consultant
UScellular
03.2018 - 03.2020
Some College (No Degree) -
McHenry County College