Jose Hernandez
Red Oak,TX
Summary
I started in 2019 as a team member at little caesars, making pizza and being cashier, I also worked for Catalis government brands being a call agent and processing payments, and I have many other developed skills I would like to use for future jobs. For example I am good with handling technology and I also know how to handle audio at a beginner level from studying and practicing to make music on a software called ableton live, I also design art on adobe photoshop and adobe illustrator, and I have the ability to edit videos on editing programs like premiere pro and make graphic animations on after effects.
To simply put it,
I can navigate well with tech and know how to use computers and devices at a high level and expand my creativity through it
Overview
5
5
years of professional experience
Work History
Car Wash Team Member
Scarborough Car Wash
2024.05 - 2024.09
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
- Enhanced team productivity by maintaining a clean and organized work environment.
CALL AGENT
Catalis Government Brands
2023.03 - 2023.05
- Answered inbound customer service calls to assist with questions, concerns or problems.
- Attended training to stay up to date with new products and service offerings.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
RESTAURANT TEAM MEMBER
Little Caesars Pizza
2019.10 - 2019.11
- Hospitality
- Management .Phone inquiries
- Greeted guests pleasantly and answered menu questions
- Operated register to process payments and collect cash payment for order totals
- Arrived to work in uniform and presentable in appearance to meet restaurant standards
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Education
High School -
Newman International Cedar Hill
Cedar Hill11.2019
Skills
- Illustration and design
- Self motivated
- Excellent customer service
- Reliability and punctuality
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Car Wash Team Member
Scarborough Car Wash
2024.05 - 2024.09
CALL AGENT
Catalis Government Brands
2023.03 - 2023.05
RESTAURANT TEAM MEMBER
Little Caesars Pizza
2019.10 - 2019.11
High School -
Newman International Cedar Hill