Jose Hernandez
CORPUS CHRISTI
Summary
Dynamic professional with proven problem-solving skills and efficiency in high-pressure environments. Track record of implementing safety protocols and enhancing team performance to meet organizational objectives. Expertise in customer service and team leadership, driving results through innovative solutions and collaboration. Highly motivated with strong work ethic, adaptability, and exceptional interpersonal skills, capable of mastering new skills independently.
Overview
10
10
years of professional experience
Work History
Active Duty
DoD-U.S. Navy
Corpus Christ
12.2018 - Current
- Executed day-to-day duties with accuracy and efficiency.
- Introduced innovative solutions to boost team performance and outcomes.
- Collaborated effectively with diverse coworkers to achieve service objectives.
- Organized tasks to meet service goals efficiently.
- Led cross-functional teams to align projects with organizational objectives.
- Developed timelines and maintained schedules for multiple initiatives.
- Conducted routine inspections to identify maintenance needs and potential issues.
- Implemented safety protocols to ensure a secure working environment.
Customer Service Cashier
Target
Mountain View
11.2015 - 11.2018
- Processed customer transactions at checkout lanes with high efficiency.
- Handled cash, credit, and digital payments with precision.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Resolved customer complaints professionally and empathetically.
- Assisted customers with product inquiries and navigation throughout store.
- Collaborated with team members to ensure seamless operations.
- Stocked merchandise on shelves for optimal availability.
- Greeted customers warmly to provide excellent service.
Education
Some College (No Degree) - Cyber Security
University of Maryland Global Campus
Hyattsville, MDSkills
- Cybersecurity expertise
- Network troubleshooting
- Problem-solving skills
- Project management
- Team collaboration
- Safety compliance
Affiliations
- Knowledgeable in car preventative maintenance and corrective maintenance. Perform most of the maintenance on my cars.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Was hand picked to lead the Maintenance and Material Management program for my U.S. Naval vessel.
- Was presented a letter of commendation for restoring degraded equipment to successfully accomplish a naval mission.
- Was presented a Navy and Marine achievement medal for maintaining the Firecontrol System on board U.S naval vessel.
References
References available upon request.
Timeline
Active Duty
DoD-U.S. Navy
12.2018 - Current
Customer Service Cashier
Target
11.2015 - 11.2018
Some College (No Degree) - Cyber Security
University of Maryland Global Campus
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