Jose Hernandez
Dairy Queen
Yuma,AZ
2
Languages
6
years of professional experience
Results-driven retail professional with a solid background in operations and team leadership. Experience as Shift Leader and Stocking team member, overseeing daily activities and training staff. Strong problem-solving skills and adaptability to new challenges, committed to maintaining high standards of integrity and teamwork. Pursuing education in Fire Science to enhance situational awareness.
Work History
Stocking 2 TA
5 Years 2 Months- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Shift Leader
5 Years 8 Months- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored team members on operational procedures and customer engagement strategies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma
AWEC Fire Academy Program - Fire Science
Skills
Customer service
Problem-solving
Teamwork
Adaptability
Integrity and reliability
Creative thinking
Situational awareness
Inventory management
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Stocking 2 TA
Walmart
07.2021 - CurrentRead More
Shift Leader
Dairy Queen
01.2021 - CurrentRead More
Awc Fire Academy
AWEC Fire Academy Program from Fire Science
Read More
Yuma High School
High School Diploma
Read More