Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Herrera

Las Vegas,NV

Summary

Creative Business Owner with exceptional background spent in customer service/management . Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

17
17
years of professional experience

Work History

Salon Owner/Operator

Self-employed
11.2006 - Current
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Learned and remained updated on statutory requirements and regulations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Prepared annual budgets with controls to prevent overages.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Education

Cosmetology License - Cosmetology/salon Management

Institute of Cosmetology
Concord, CA
07.1987

Skills

  • P&L Administration
  • Inventory Accuracy
  • Bookkeeping
  • Operations Management
  • Attention to Detail
  • Hazardous Chemicals
  • Articulate Communication
  • Budgeting and Cost Control
  • Staff Management
  • Defining Company Vision
  • Policy Development and Enforcement
  • Cost Analysis and Savings
  • Approachable and Outgoing
  • Business Optimization
  • Work Planning and Prioritization
  • Records Organization and Management
  • Clientele Management
  • Desktops, Laptops and Mobile Devices
  • Oversee Administrative Functions
  • Driven and Determined
  • Maintaining Clean Work Areas
  • Analytical and Critical Thinker
  • Results Orientation
  • Accounting Management
  • Adaptable and Flexible
  • P&L Administration
  • P&L Administration
  • P&L Administration
  • P&L Administration
  • P&L Administration

Timeline

Salon Owner/Operator

Self-employed
11.2006 - Current

Cosmetology License - Cosmetology/salon Management

Institute of Cosmetology
Jose Herrera