Jose Ibarra
San Jose,CA
Summary
Proven leader in retail management, adept at enhancing customer satisfaction and streamlining operations for Procter & Gamble. Excelled in employee training and workplace cleanliness, boosting team efficiency and store performance. Skilled in stock rotation, demonstrated by successful cross-departmental collaborations and special order management, ensuring high-level service and operational excellence.
Overview
9
9
years of professional experience
Work History
Grocery Supervisor, Grocery Stocker
Procter Gamble
02.2020 - 09.2024
- Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
- Ensured compliance with company policies, industry regulations, and safety standards in all aspects of store operations.
- Increased cross-departmental collaboration through regular communication with fellow supervisors about shared goals and initiatives.
- Managed staff scheduling, ensuring optimal coverage during pe
- Managed staff scheduling, ensuring optimal coverage during peak hours and reducing labor costs.
- Managed special orders for customers'' requests or events successfully while maintaining excellent customer relations.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Department Supervisor
Central California Baking Company SVENHARD'S
07.2015 - 02.2020
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.
Education
High School Diploma -
Escuela Federal #3
Aguascalientes, MxSkills
- Workplace Cleanliness
- Store operations
- Stock Rotation
- Employee Training
Timeline
Grocery Supervisor, Grocery Stocker
Procter Gamble
02.2020 - 09.2024
Department Supervisor
Central California Baking Company SVENHARD'S
07.2015 - 02.2020
High School Diploma -
Escuela Federal #3
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