Jose Jimenez
Dallas,TX
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Cashier
Elrod's Cost Plus
04.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Utility Clerk
Savers Cost Plus
08.2020 - 12.2021
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Processed both cash and card purchases and returns.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Assisted with unloading customer carts onto conveyor belt.
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Crew Member
Sonic
06.2020 - 08.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Associate of Science -
El Centro College
Dallas, TX08.2025
High School Diploma -
Molina High School
05.2023
Skills
- Coaching and Mentoring
- Guest Inquiries
- Product and Service Sales
- Cash Management
- Time Management Skills
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Elrod's Cost Plus
04.2022 - 05.2023
Utility Clerk
Savers Cost Plus
08.2020 - 12.2021
Crew Member
Sonic
06.2020 - 08.2020
Associate of Science -
El Centro College
High School Diploma -
Molina High School
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