Jose Jimenez
Vista,California
Summary
Adept Plumber/Drain Technician with a proven track record from Personal Plumbing Heating and Cooling, excels in all things plumbing and drains all while prioritizing exceptional customer service. Leveraged expertise plumbing and effective communication to enhance client satisfaction and loyalty, achieving a significant increase in repeat business. Demonstrated ability to exceed expectations through high-quality workmanship and timely problem resolution.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Plumber/Drain Technician
Personal Plumbing Heating and Cooling
07.2021 - 08.2024
- Repaired plumbing systems, components, and equipment.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Inspected sewers and piping systems to assess quality and condition.
- Diagnosed and repaired variety of issues, from simple leaks to complex system malfunctions.
- Conducted thorough inspections and maintenance, preventing potential system failures.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
- Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
Meter Reader/Facilities Maintenance Technician
Vista Irrigation District
04.2018 - 07.2021
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Performed regular maintenance checks on meters, ensuring accurate readings and early identification of potential issues.
- Upheld strict confidentiality standards when dealing with sensitive customer information such as addresses and account details.
- Increased consumer satisfaction by addressing inquiries about meter readings and providing clear explanations.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Supported efficient route planning with thorough documentation of meter locations and access points.
- Repaired non-functioning meters and tested to verify operational status.
- Conducted quality control assessments on newly installed meters, verifying proper functionality before releasing them into active service routes.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Trained new meter readers to apply best practices and comply with safety procedures.
Education
High School Diploma -
Vista High School
Vista, CA06.2015
Skills
- Plumbing Repairs
- Piping installation
- Drainage Systems Repair
- Skilled with both hand and power tools
- Repipes
- Hydrojetting
- Descaling
- Installing drain liners
- Drain camera inspecting
- Drain Locating
- Water heater installations
- Water filtration system installations
- Leak detection
- Great people/communication skills
- Good at sales
Certification
Bradford White water heater certified
Navien tankless water heater certified
Picote Permaliner/ Lightray certified
Halo filtration systems certified
Timeline
Plumber/Drain Technician
Personal Plumbing Heating and Cooling
07.2021 - 08.2024
Meter Reader/Facilities Maintenance Technician
Vista Irrigation District
04.2018 - 07.2021
High School Diploma -
Vista High School