Jose Jimenez
Milwaukee,WI
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
2
2
years of professional experience
Work History
Fulfillment Expert
Target
10.2023 - 06.2024
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Participated actively in regular safety trainings sessions, twice a week.
- Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.
Sales Associate
Shoe Show Dept.
04.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Augustine Preparatory Academy
2607 South Fifth St, Milwaukee 06.2024
BBA - Business Marketing
University of Milwaukee Wisconsin
2200 E Kenwood Blvd, Milwaukee06.2028
Skills
- Packing expertise
- Logistics Planning
- Shipping coordination
- Warehouse Operations
- Product Packaging
- Quick Learner
- Customer Service
- Time Management
- Decision-Making
- Dependable and reliable
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Fulfillment Expert
Target
10.2023 - 06.2024
Sales Associate
Shoe Show Dept.
04.2022 - 07.2023
High School Diploma -
Augustine Preparatory Academy
BBA - Business Marketing
University of Milwaukee Wisconsin
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